Client Services Coordinator Fallbrook, CA

Client Services Coordinator

You're the person who makes sure the client experience feels effortless.

A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role.

Your day will include:

• Respond to client inquiries by phone and email
• Coordinate appointments and service schedules
• Maintain accurate client records
• Follow up on outstanding documentation
• Assist with account and service questions
• Coordinate communication between clients and internal teams
• Update information in company systems
• Prepare client correspondence and documentation
• Track open service requests
• Escalate complex issues appropriately
• Assist with reporting and administrative projects
• Maintain confidentiality of sensitive client information