Call Center Scheduler
Job in
Thousand Palms, Riverside County, California, 92276, USA
Listed on 2026-09-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service -
Administrative/Clerical
Job Description & How to Apply Below
- Answer telephone calls professionally without providing medical advice
- Return voicemail and email messages using proper etiquette
- Take and relay messages
- Fax or email records
- Provide information to callers and transfer callers to the correct destination
- Handle customer queries
- Schedule appointments for exams, surgeries, and medical procedures
- Manage schedules and daily appointments
- Enter client and patient information into the computer system
- Maintain appointment diaries
- Monitor and maintain office equipment
- Maintain the scheduling area
- Update databases
- Perform other duties as assigned
- Must be bilingual/fluent in English and Spanish
- High School diploma; some college preferred
- Knowledge of computers and relevant software applications
- Knowledge of customer service principles and practices
- Keyboard skills
- Some call center experience desired
- Must be able to work 40+ hours a week, Monday through Friday, and Saturdays as scheduled, 8am to 5pm
- Must be within commuting distance of Thousand Palms, California for meetings and trainings
- Professional appearance required
- Must comply with company policies, procedures, and guidelines
- Authorized to work in the United States
Demonstrates strong customer service skills while managing schedules and appointments in a medical office environment. Proficient in bilingual communication, particularly in English and Spanish, with a solid understanding of relevant software applications.
Highest-signal resume keywords- Bilingual Communication
- Customer Service Principles
- Appointment Scheduling
- Computer Proficiency
- Call Center Experience
- Keyboard Skills
- Data Entry
- Database Management
- Office Equipment Maintenance
- Faxing
- Email Communication
- Message Relay
- Record Keeping
- Scheduling
- Client Information Management
- Professional Appearance
- Etiquette
- Communication Skills
- Interpersonal Skills
- Medical Office
- Customer Queries
- Appointment Diaries
- Call Handling
- Professionalism
- Computer Software Applications
- Scheduling Software
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