Customer Service Rep

Job Details

Job Location:

Fontana CA - FONTANA,, CA 92337

Salary Range: $22.00 - $23.00 HourlyEARN APPROXIMATELY $70,000 PER YEAR WITH BASE HOURLY RATE AND COMMISSION!

The Customer Service Representative interacts with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. They ensure customer satisfaction and strive to exceed customer expectations by demonstrating exemplary service and professionalism in every interaction. The Customer Service Representative plays a crucial role in enhancing the overall customer experience and maintaining the company's reputation for excellence in service.

• Generate bids based on customer inquiries.
• Calculate and process orders accurately.
• Schedule orders and ensure timely customer follow-up.
• Maintain a tidy and safe work environment.
• Utilize company-provided resources to identify new customers and job opportunities.
• Complete additional duties or tasks as directed.

• High school diploma or equivalent required.
• Some college preferred.
• Bilingual Spanish Required
• 2+ years experience as a customer service representative or in a similar role is required.
• 2+ years in a sales position is a plus.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy in work.
• Ability to work independently and as part of a team.
• Proficiency in MS Office (Word, Excel, Outlook) and document management software.
• Excellent verbal and written communication skills.

National Construction Rental Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I have read the above job description and agree to perform all aspects of this job as written.