Customer Service Representative

Ultimate Staffing is actively seeking a dedicated Customer Service Representative to join their client's team in California. The role is perfect for an individual who enjoys helping others and thrives in a fast-paced environment.

• Responding to customer inquiries promptly and professionally through various communication channels.
• Providing solutions to customer issues and ensuring customer satisfaction.
• Maintaining accurate and up-to-date customer records.
• Collaborating with team members to ensure efficient service delivery.
• Adhering to company policies and procedures in all customer interactions.
• Offering feedback to improve customer service processes and procedures.
• Demonstrating a courteous and professional demeanor at all times.

• Education requirement is a High School Diploma.

The position requires availability Monday through Friday during first shift hours.

The position offers competitive pay with a max and min of $20 per hour.

This position requires around 0% travel time, making it ideal for candidates seeking stability in their work location.

Customer service professional with experience providing technical support, troubleshooting product issues, and assisting customers with warranty claims and repair requests. Skilled in managing service tickets, documenting customer concerns, coordinating repair processes, tracking resolutions, and ensuring timely follow-up. Proven ability to communicate effectively with customers, technicians, and internal departments to resolve issues, provide product information, and deliver a positive customer experience while maintaining accurate records and service documentation.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.