Library Assistant I​/II - El Dorado Hills

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits.

The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

THE OPPORTUNITY

Perform library administrative support, paraprofessional library and customer service duties; provide circulation services; use and update computer databases.

The Selected Candidate Will Have The Opportunity To

• Conduct circulation activities, including checking library materials in and out, registering and issuing cards, calculating and collecting fines and fees, and explaining County library circulation policies and procedures.
• Assist library professional staff with reference duties and children s programming, and refers difficult problems to appropriate supervisory or professional staff members.
• Contact patrons regarding overdue books and materials; receive, verify, and release materials for on-line reserve requests.
• Sort books, and related materials according to alphabetical, numerical, and categorical systems; collects, stacks, shelves, and re-shelves library materials.
• Process library card applications and issues library cards; maintains records of current patron information utilizing the library automation system.
• Receive, research, and respond to patrons  reference requests; locate and provide requested materials and information; assist and instruct patrons in the proper use of library equipment and reference sources including internet, electronic databases, and other technology devices.
• Reserve library materials and notifies patrons of their availability; initiate and process inter-library loan requests.
• Perform basic cataloging of books and related library materials.
• Monitor the condition of books and materials and performs necessary binding and repairs.
• Assist with the development of library collections, including ordering, purchasing, distribution, and use of books and other materials in area(s) of specialization; reviews and recommends the acquisition of new materials for the library s collection; identifies materials to be removed from the collection.
• Assist in the development of a variety of library-related literature-based and educational programs and activities.
• Prepare branch bank deposits.

Ideal Candidate Description

The ideal candidate for the Library Assistant position is a highly motivated, organized, and customer-focused individual with a passion for customer service and interacting with the public while providing exceptional library services to the community. The successful candidate has strong communication and interpersonal skills, is adept at assisting patrons with diverse needs, and can perform routine and technical library tasks accurately and efficiently.

They are detail-oriented, capable of organizing and maintaining records, and able to follow established procedures while also demonstrating initiative in addressing challenges. Additionally, the ideal candidate is adaptable, dependable, and committed to fostering an engaging and welcoming library. Familiarity with library classification systems, reference materials, and modern technology, combined with a collaborative mindset and enthusiasm for community engagement, will ensure success in this role.

Human Resources minimum qualifications

Library Assistant I:
Equivalent to graduation from high school, supplemented by college-level coursework in liberal arts, or a related field and one (1) year of experience in customer services, office support, or library support duties.

Library Assistant II:
In addition to the above, one (1) year of experience providing library patron and paraprofessional support at a level equivalent to the County s class of Library Assistant I.

Licenses And Certifications

• Possession of, or ability to obtain, a valid California Driver s License by time of appointment and a satisfactory driving record.