Counselor - Outreach Specialist (SSP IB

Counselor
- Outreach Specialist (SSP IB)

Apply now Job no: 556233 Work type:
Staff

Location:

East Bay Categories:
Unit 4 - APC
- Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty) Position Description

Salary and Benefits

Salary Range: $4,482.00 per month to $6,342 per month.

PLEASE NOTE:

The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,482.00 per month to $5,412.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note:

Review of applications will begin on May 13, 2026.

The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community-at-large seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. This position conducts a full range of enrollment services activities. Under the general supervision of the Director of Student Outreach, this position specializes in generating, cultivating, advising, converting, and yielding prospective students within a defined market territory as well as supporting efforts to meet the University's overall new student enrollment goals.

Responsibilities include (but are not confined to) the following: under the guidance and leadership of an outreach counselor, conduct on- and off-campus pre-admission advising appointments regionally and out-of-area as needed; participate in on- and off-campus events; conduct advising and promotional visits to high schools and community colleges with corresponding reports of prospect generation and conversion from prospect to applicant, acceptance and enrollment from said schools;

represent all University programs (both academic and co-curricular) through presentations and workshops; track student interactions; represent the University at college fairs/evening programs; conduct informational presentations on CSUEB, the CSU system, admissions, and financial aid; provide follow-up written, electronic and telephone communication to prospective students; build and sustain positive relationships with prospective students, their families, and high school & community college specialists.

Responsibilities

Under the oversight of the Outreach Director and outreach counselors, work to generate, cultivate, convert, and yield new student inquiries from within a defined market by providing outreach and recruitment services

• In conjunction with outreach Counselors, assist with the oversight of territories and conduct recruitment travel to high schools and community colleges statewide and represent the University at college fairs, counselor conferences, at other events, and in professional organizations
• Deliver presentations, college fairs, workshops and other educational services from campus partners/departments (i.e. SEAS, EOP, academic programs, etc.) designed to encourage and facilitate college admissions and enrollment.
• Input information into Salesforce on all student interactions including phone calls, in person and online appointments, emails, and all other contact. Extract and review lists of students for proactive outreach during the recruitment cycle.
• Develop and sustain relationships with high schools and community colleges by being conversant in the University's academic and extracurricular opportunities, being data informed, and projecting a positive professional demeanor and appearance. Serve as a resource for students, schools, and community-based organizations and conduct ongoing communication (direct mail; electronic, telephone) with prospects, applicants, and admitted students.
• In conjunction with outreach counselors, occasional visits will be made to select territories in Southern California, including but…