Design & Delivery Consultant IV

Durational position ending 12/31/2028

Note: Work location is on-site with the flexibility to work remotely
, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location:
300 Pullman St., Livermore, California 94551

Job Summary:

Driving the design and development of training, ensuring curriculum accuracy, and guiding others with troubleshooting as needed. Driving the selection of training methods and programs. Driving the creation of training objectives for education modules and ensuring clients reach their learning goals. Driving the evaluation of alternative training techniques, procedures, and/or methods. Driving the delivery of training programs, and guiding learners by leveraging adult learning principles.

Leveraging advanced knowledge to review evaluations used to assess the application of skills, knowledge, and training objectives. Uses best practices for training modalities, monitoring, and analyzing training results. Driving the development, analysis, and management of program plans including scope identification and management, schedule, inter-dependencies, and resource forecast. Driving the delivery and review of needs assessments for training and/or performance issues.

research of training norms and industry standards within assigned areas.

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations.
  
  Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines;
  
  identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
• Supports other groups within or outside the company by: identifying concerns and offering alternative and strategic methods to address concerns while identifying and validating root causes.
• Works on design and development of trainings by: creating new moderately complex content (e.g., course curricula, training aids, and other supporting materials), ensuring curriculum accuracy, and providing troubleshooting as needed; coordinating with others to select training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls) and programs; developing training objectives for education…