Registration and Outreach Associate

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Glendale, CA, US

2 days ago Requisition

Salary Range: $24.00 To $28.00 Hourly

Camp Bob Waldorf, a program of Jewish Big Brothers Big Sisters of Los Angeles (JBBBSLA), is seeking a Registration and Outreach Associate to support camper recruitment, enrollment, family engagement, and year-round camp operations.

The Registration and Outreach Associate serves as a primary point of contact for new and returning camp families, helping families navigate the enrollment process from initial outreach through their camper’s arrival s position builds relationships with families and community partners, manages camper enrollment information and documentation, supports recruitment efforts, and helps ensure families have the information and resources necessary for a successful camp experience.

The ideal candidate is highly organized, relationship-focused, comfortable communicating with families in both Spanish and English, and excited to help expand access to meaningful camp experiences for youth throughout Greater Los Angeles.

Camp Bob Waldorf and Jewish Big Brothers Big Sisters of Los Angeles enrich the lives of youth throughout Greater Los Angeles by providing the relationships, experiences, and support they need to thrive.

Camp Bob Waldorf provides residential summer camp, weekend retreats, teen leadership programs, outdoor adventure experiences, and year-round programming in a safe, nurturing, and inclusive environment. Our programs focus on expanding access to high-quality camp experiences for young people who may not otherwise have the opportunity to attend overnight camp.

Our work is grounded in the values of Community, Inclusion, Identity, and Respect , and our team works together to create environments where young people can build confidence, develop meaningful relationships, explore their identities, and discover their potential.

• Collaborate with the camp team to develop and implement comprehensive camper recruitment and enrollment strategies.
• Establish and maintain strong working relationships with schools, community organizations, social service agencies, and other community partners.
• Communicate regularly with partner organizations to share program information, identify prospective campers, and support successful enrollment.
• Build and sustain relationships with returning camp families by proactively sharing information about upcoming programs and opportunities.
• Participate in recruitment events, presentations, orientations, community events, and other outreach activities.
• Communicate clearly, professionally, and warmly with prospective and returning families in both Spanish and English.

• Support families throughout the camper application, enrollment, and registration process.
• Follow up with families to collect required forms, medical documentation, payment information, and other enrollment materials.
• Respond to family questions and help families understand program requirements, timelines, expectations, and available resources.
• Process camper fees and related payments accurately and in a timely manner.
• Monitor camper applications and identify incomplete or flagged applications requiring additional follow-up.
• Coordinate with camp leadership and appropriate staff when additional review or support planning is necessary.
• Help ensure families feel welcomed, informed, and supported throughout their experience with Camp Bob Waldorf.
• Maintain accurate camper enrollment records and registration data.
• Monitor enrollment progress, available capacity, waitlists, cancellations, and outstanding registration requirements.
• Prepare and maintain enrollment reports for the camp leadership team and other JBBBSLA departments.
• Support cabin assignments by reviewing camper requests, age and grade groupings, program needs, and available cabin capacity.
• Enter, track, and maintain camper and staff evaluations and other program-related data.
• Maintain confidentiality and appropriately handle sensitive camper and family information.
• Identify enrollment trends, barriers, and opportunities and communicate relevant information to camp leadership.
• Work closely with other JBBBSLA programs, including Mentoring and College Access + Success, to…