Casino Cage Supervisor

Location 9252 BUSH ST,Plymouth, CA, ,United States

Base Pay $22.65 / Hour

Employee Type FT Non Exempt

Supervise daily cage operations, including cashier banks, chip and currency transactions, marker activity, and vault operations

Ensure proper cash handling, accountability, and adherence to internal controls and regulatory requirements

Verify and approve large transactions, payouts, fills, and credits within authorized limits

Monitor cashier performance and ensure balancing of cashier drawers and cage banks

Investigate and resolve cage variances, shortages, and overages

Maintain security and confidentiality of cage funds, documents, and restricted areas

Supervise Players Club representatives and ensure high-quality guest service

Oversee player enrollment, card issuance, tier upgrades, and account maintenance

Ensure accurate tracking of player points, promotions, complimentary balances, and redemptions

Resolve guest disputes related to player accounts, promotions, or rewards

High school diploma or equivalent required

Associate’s degree or coursework in Business, Accounting, or Hospitality preferred

Minimum 2–4 years of casino cage or players club experience

Previous supervisory or lead experience preferred

Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify , revoke, or change this job description at any time.

Must be 21-yrs or older to work at Acorn Ridge Casino.

The Casino Cage / Players Club Supervisor oversees daily operations of the Cage and Players Club to ensure efficient guest service, accurate financial transactions, and compliance with internal controls and gaming regulations. This role supervises staff, resolves guest issues, and ensures the integrity of cash handling, player accounts, and loyalty programs.