Slot Tech Supervisor

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Responsible for the direct supervision of the Slot Technicians and the overall repair and maintenance of all electrical and mechanical slot machines under the direction of the Slot Tech Manager.

• Interacts effectively with the public and Team Members.
• Performs excellent guest service at all times.
• Interacts positively with guests and Team Members and deals with difficult guests in all types of conditions.
• Develops and maintains positive guest relations and ensures the safety and security of all guests and Team Members.
• Possesses thorough technical knowledge of slot machines and all slot peripheral equipment.
• Diagnoses and identifies printed circuit board problems for repair.
• Researches and diagnoses slot equipment malfunctions and gives guidance and instruction to Slot Technicians.
• Assists the Slot Tech Manager in successful supervision of daily activities and work performance of the Slot Technicians.
• Assists the Slot Tech Manager with required documentation of slot moves, conversions, installs, maintenance and repair logs, purchase orders and requisitions for slot machine parts and supplies, delegating projects and training of Slot Technicians.
• Assists the Slot Tech Manager in reviewing reports and statistical data for malfunctions or other problems and implements appropriate maintenance and repair lists.
• Handles guest service and minor guest disputes.
• Develops, implements and maintains inventory control in the Tech Shop.
• Possesses the understanding and knowledge of slot machines and peripheral equipment
• Maintains a consistent, regular attendance record.
• Ushers as needed by management for events.
• Performs any reasonable request made by management.

• Directly supervises Slot Tech Staff.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School diploma or GED required.
• Five or more years experience in electronics and maintenance of technical equipment required.
• Experience maintaining gaming devices or slot machines preferred.
• Two years experience at the supervisory or management level and/or combination of both.
• Electronic degree preferred.
• Must…