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Seasonal Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Responsible for ensuring our guests have the correct access product to safely and legally enjoy our mountains while delivering exceptional guest service. Actively works toward positive resolution for all issues. Provide information and direction in an efficient and courteous manner. This job provides the opportunity to work outdoors in a scenic environment, while greeting our guests.

Applicants must be at least 18 years of age.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel.

The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $15.00- $25.92 per hour

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

• Greet guests and welcome them to our resort.
• Provide guests with top quality customer service in a friendly and positive manner.
• Protect the company and our guests against potential fraudulent pass and ticket issues.
• Work with multiple departments to create a welcoming and safe environment for our guests.
• Provide accurate information and direction to all our guests.
• Monitor Access Gates by using technology such as tablets and radios.
• Monitor Premium Product Line using technology such as scan gun and radio.
• Perform Lift Line Management as needed to group guests to ensure lift capacity.
• Research, troubleshoot, and assist guests with potential lift access issues and resolve any problems which could prevent our guests from having an outstanding day.

• Effective oral and written communication skills.
• Strong sense of guest service & safety awareness.
• Able to understand and follow verbal and written instructions.
• Have a neat & clean appearance in compliance with the company grooming standards.
• Attendance, able to report at scheduled days and start time.
• Work well as part of a team.
• Able to work well in a high volume, fast paced environment, while maintaining a high level of accuracy and courtesy.
• Must be able to demonstrate initiative on finding the answers to questions where one does not know the answer.
• Basic computer skills, fast, and accurate typing skills.
• Must be able to work weekends and holidays.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the…