Mortgage Loan Officer

GEM Mortgage, a division of Golden Empire Mortgage (NMLS No. 2427), has been a trusted lender in the mortgage industry for nearly 30 years. Guided by the philosophy that all consumers deserve access to credit, the company is dedicated to creating an exceptional customer experience. GEM is recognized for building lasting relationships and simplifying the home loan process since its founding in 1987.

The company is licensed under the California Residential Mortgage Lending Act and is an Equal Housing Opportunity lender. Learn more about our licensing at our website.

This is a full-time hybrid role for a Mortgage Loan Officer located in Westlake Village, CA, with the flexibility to work partially from home. In this role, you will guide clients through the mortgage loan process, assess their needs, and recommend suitable loan products. Responsibilities include evaluating creditworthiness, preparing and processing loan applications, and working closely with underwriting to ensure a smooth loan approval process.

Strong customer service and communication skills are essential to build lasting relationships with clients and provide a positive home loan experience.

• Experience as a Loan Officer and familiarity with the Mortgage Industry and Mortgage Lending processes.
• Proficiency in Underwriting principles and practices.
• Strong Customer Service skills and a passion for building excellent relationships with clients.
• Excellent organizational, communication, and time management skills.
• Strong attention to detail and the ability to work independently and collaboratively in a hybrid work environment.
• Current NMLS licensure and compliance with state and federal lending regulations.
• Prior experience in a similar role within the financial or mortgage lending industry is preferred.