Head of Transfer Agent Oversight – Americas

Head Of Transfer Agent Oversight – Americas

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

PIMCO is seeking an experienced leader to serve as Head of Transfer Agent Oversight – Americas. This role is responsible for the governance, oversight, and continuous enhancement of PIMCO's transfer agency oversight model across U.S. and Canada registered funds, ETFs, closed-end funds, interval funds, collective investment trusts, and other pooled investment products.

The successful candidate will lead PIMCO's oversight of transfer agents and related service providers, ensuring high standards of operational performance, risk management, regulatory compliance, business resilience, and investor servicing. As the primary business owner for transfer agent oversight activities, this individual will work closely with fund administration, product strategy, client-facing/distribution teams, legal, compliance, risk management, technology, and external service providers to strengthen controls and enhance service quality.

The role will also lead strategic initiatives related to operating model enhancements, regulatory developments, vendor management, and technology transformation, including the practical application of AI-enabled tools to improve oversight, monitoring, and decision-making.

Location:

New York, NY, Newport Beach, or Austin, TX

Key responsibilities include, but are not limited to:

• Transfer Agent Governance & Oversight
• Operational Risk & Controls
• Strategic Initiatives & Continuous Improvement

Qualifications:

• Bachelor's degree required; advanced degree and/or relevant industry certifications preferred.
• Deep knowledge of transfer agency operations, shareholder servicing, intermediary distribution models, and fund operating structures.
• 10+ years of experience in asset management, transfer agency, fund administration, fund operations, service provider oversight, or related disciplines.
• Strong understanding of U.S. registered investment companies, ETFs, closed-end funds, interval funds, and collective investment trusts.
• Demonstrated experience overseeing third-party service provider relationships and vendor governance programs.
• Experience managing operational risk, driving process improvement, and initiating technology-enabled change.
• Ability to exercise sound judgment, balance competing priorities, and operate effectively in a fast-paced environment.

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.

Salary Range: $  - $

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by…