Community Services Officer

Join Our Team as a Community Services Officer!

The Santa Monica Police Department is seeking Community Services Officers (CSOs) with two years of recent, paid experience involving heavy public contact. CSOs support sworn officers by conducting preliminary investigations, preparing reports, assisting with traffic control, and providing vital services to the community. This role offers the chance to make a direct impact on public safety while gaining valuable experience in a dynamic, team-oriented environment.

The City provides competitive pay and excellent benefits. If you're passionate about serving the community and ready for a rewarding challenge, we encourage you to apply.

Below is what you can potentially be making annually at Step 1 and Step 5 of the Community Services Officer salary range.

Annual Base Salary - $ 69,612 - $ 85,944

Education - $1,365/annual 2% - Bachelor's degree 1% - Associate's degree

Bilingual Pay - $1,800/annual (Spanish, $69.23 paid bi-weekly)$600/annual (non-Spanish, $23.08 paid bi-weekly)

Uniform Allowance - $910/annual ($35 paid bi-weekly)

MART (Major Accident Response Team) Assigned Member - $2,400/annual ($100 paid bi-weekly)

Total - $74,731 - $91,059

Additional Compensation Opportunities:

• Other incentives not included in total above:
  Fully-paid Medical Insurance Premiums, Wellness Benefit of $100 annual, Paid Winter Closure, Overtime, Shift Differentials, Call Back Pay, Cost of Living Adjustments (COLA), Holiday Pay (13 Holiday Pay plus 3 non-cashable), Military Leave, Paid Parental Leave, Personal Leave, Family Leave, Bereavement Leave, Sick Leave Buy Back, Vacation Cash-Out, Employee Parking, City Paid Deferred Compensation, Tuition Reimbursement, Training/Professional Development.

Relieves and assists sworn personnel by conducting preliminary investigations of traffic collisions and felony and misdemeanor crimes, and other incidents. Prepares police reports and completes forms on a variety of incidents and crimes, including statements from witnesses, victims and citizens. Takes incident reports of injury/fatal airplane and light rail collisions. Driving a marked vehicle, patrols the City to observe and report activities relevant to law enforcement matters and to provide other services to the public.

Performs traffic control duties, sets up safety barricades, and ensures safe traffic patterns. Reports hazardous traffic conditions, when necessary. Gathers, processes, and preserves property and evidence. Takes photographs in the field, as needed. May provide photographic support to the Forensic Section. Enforces parking regulations, performs vehicle checks, and has cars towed and impounded, when needed. Recovers stolen or lost vehicles and performs required follow up activities.

Performs relief and support duties at the police department's front desk, and Santa Monica Pier. Provides information and assists the public with a variety of requests and inquiries. Assists lost individuals and disabled motorists. Assists with crowd control activities at large events and emergencies. Appears and testifies in court and at depositions, as required. Follows applicable safety rules and regulations.

Performs other related duties, as assigned.

Knowledge, Abilities and

Skills:

Knowledge of:
English grammar and composition. Safe work practices. Basic measurements and mathematics. Effective customer service techniques.

Ability to:
Learn and apply effective investigation techniques. Learn proper patrol procedures. Learn City street layout. Learn municipal, vehicle, and penal codes and police policies and procedures. Learn and use law enforcement telecommunication databases and other applications in an appropriate manner. Learn safe work procedures in traffic and in emergency situations. Learn to identify suspicious activities and unsafe conditions. Work independently. Write clear, concise, and accurate reports in a timely manner.

Deal effectively with a variety of individuals in stressful situations. Use good judgment in a variety of situations. Make sound decisions and use independent judgment. Grasp information quickly and take appropriate action. Learn and use police radio, cameras, safety equipment (flares, barricades), measuring devices, and CPR mask. Apply learned first aid procedures in emergency situations. Provide effective customer service. Establish and maintain effective and cooperative working relationships with City employees and the general public.

Skill in:
Using a personal computer and applicable software applications. Reading, writing and communicating at an appropriate level. Typing at a corrected speed of 25 words per minute.

Education, Training and

Experience:

Graduation from high school or the equivalent. Two years of recent, paid work experience involving heavy public contact. Public contact experience should include assisting and providing information to a variety of individuals. Licenses and Certificates:
Possession of a valid Class C driver license.…