Training Supervisor

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. The current vacancy is within Employment & Family Assistance Services - CalWORKs Job Services - in Willits.

Under general direction, plans, organizes and supervises work of a unit of employees engaged in the performance of employability evaluation and provision of other employment services to eligible applicants and clients of local social service agencies and who may be responsible for determining eligibility of applicants and recipients for public assistance program; may use an automated system for caseload monitoring activities;

and performs related work as required.

Duties may include, but are not limited to, the following:

• Plans, assigns, and supervises a unit of employees who provide employment and training services to eligible clients and who may determine eligibility for public assistance programs.
• Selects, trains, directs, evaluates, and disciplines subordinate staff, and addresses performance and personnel problems by presenting constructive plans for resolving performance deficiencies and resolving personnel problems.
• Meets with employees on a group and individual basis to discuss or interpret departmental rules, regulations and policies, and to confer with staff on the difficult eligibility and employment and training issues.
• Reviews cases for accuracy, compliance, and timeliness, and to ensure the quality of client services.
• Collaborates with other supervisors, management, and staff in setting goals, establishing guidelines, and coordinating the activities of professional and technical staff.
• Collaborates with staff and representatives from other divisions, agencies, and the community.
• Provides resources and tools to enhance employee performance and training.
• Represents the department at meetings and conferences.
• Participates in special studies or research projects as assigned.
• Interviews complainants and makes cause determinations for program participants who are not in compliance.
• Receives and prepares written correspondence, reports and other documents related to unit activity and mandated federal and state reports.
• Supervises staff responsible for assuring continuing public assistance benefit eligibility and coordinating the provision of support services for employment program participants.
• Attends supervisory meetings and training as assigned.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:

One (1) year full-time experience as an Eligibility Supervisor, or Social Worker Supervisor I, or Employment and Training Worker III; or

Two (2) years of full-time experience as an Employment and Training Worker II, AND one (1) year of lead experience, AND successful completion of 15 semester or 22 quarter college units in career planning, vocational guidance principles, personality development, occupational testing and measurement, or counseling preparation; or

Associate degree or equivalent units; AND one (1) year of lead experience AND two (2) years of full-time experience performing vocational guidance, employment counseling or placement services.

Licenses and Certifications:

A valid driver's license is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

Knowledge of:

• Laws, rules, and regulations governing employment preparation and training and multiple public assistance programs.
• Policies, procedures, programs, and goals of public social services agencies.
• Principles of supervision, training, and instructional methods and techniques.
• Leadership techniques.
• Department and community resources available to clients.
• Principles of employment services and other public social services.
• Computer terminology and computer keyboard arrangement.

Ability to :

• Exercise sound judgment when organizing, directing, prioritizing and assigning unit activities.
• Select, train, supervise, evaluate and discipline subordinate staff.
• Speak and write effectively and use correct English.
• Make referrals to appropriate agencies and social service programs.
• Determine appropriate course of action in day-to-day and emergency situations.
• Access and retrieve data from an automated computer system.
• Interpret and explain regulations and policy directives.
• Prepare clear, concise, and accurate records and reports.
• Establish and maintain cooperative working relationships with fellow employees and the general public.
• Work effectively with other community agencies, state, local government agencies, private and public organizations.
• Use available resources effectively to determine…