Supervisor CHC - Kern River CHC

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Full Time Regular Wofford Heights, CA, US 1 Attachments

12 days ago Requisition

Salary Range: $81,120.00 To $ Annually

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages.

We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

We're looking for someone to join our team as a Supervisor CHC
who:

Under the direction of the Practice Manager, this position will be responsible for directing front office and clinical operations. The Supervisor CHC is the lead administrative person on-site, when the Practice Manager is absent. Additionally, this role ensures operational efficiency, follows through with implementation, monitoring and reporting on all health center objectives.

• Evaluates and organizes health center operations to ensure the site is efficient and effective with in-patient flow and is financially viable.
• Capable of interviewing, training and coaching staff, including functions unique to the health center.
• Support in maintaining proficiency in the support roles throughout the health center.
• Training includes but is not limited to CHC’s culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
• Monitors health center operations and is responsible for following standard work procedures and enforcing clinic procedures and trouble shoots any problems and resolve any patient issues at the health center.
• Responsible for ensuring the management of patient’s schedules to maximize access and minimize errors and delays.
• Monitors all functions of the patient check in/out process, including collections and deposits. Ensures these activities are completed daily.
• Works with the Practice Manager to coordinate staff work schedules, and ensure adequate coverage of support staff functions when staff calls in sick, on vacation, leaves of absences, etc.
• Evaluates all health center staff in patient center health care and patient care team delivery model.
• Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and all quality improvement guidelines and requirements.
• Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.
• Must be available to cover the front desk and assist patients with financial questions.
• May assist to ensure all billing reports are accurate and timely.
• Collaborate with Practice Manager to complete Performance Evaluations in a timely manner; document all counseling using appropriate documentation methods.
• Support staff by ensuing skills competency forms developed by each position, if applicable.
• Other duties and responsibilities as assigned. See attachment for full job description.

• High School diploma or GED equivalent required.
• Associates degree in business related field is preferred.
• Minimum two years of medical office experience in health care outpatient clinic setting, preferably in Federally Qualified Health Center.
• Knowledge of billing codes, programs, HIPAA, Medical Record laws and regulations, and excellent customer service expectations.
• Experience with word processing, spreadsheets, email and keyboarding required.
• CPR…