Case Manager

Join Calaveras County Behavioral Health and help empower individuals, strengthen families, and build healthier communities. As a Case Manager, you’ll provide compassionate, recovery-oriented support to individuals navigating behavioral health needs while helping connect them with services, resources, and ongoing care. You’ll work closely with clients, families, providers, and a dedicated multidisciplinary team to support stability, independence, and meaningful progress in a supportive environment that values connection, integrity, and professional growth.

• Supportive, collaborative work environment
• Opportunities for professional growth
• Meaningful work serving your local community
• Competitive salary and comprehensive County benefits
• A recovery-oriented culture focused on hope, respect, and whole-person care

Under general direction, provides case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance abuse disorders for Behavioral Health Services.

Case Manager I. This is the entry-level position in the Case Manager series. Individuals are expected to possess knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Individuals are expected to acquire additional knowledge of case management services, rehabilitation methodologies and community resources, and the management of emotional and behavioral disorders as additional experience is gained.

Incumbents may become eligible for promotion to the Case Manager II level upon demonstration of progressively responsible job assignments and performance, independence of action, decision making and attainment of required experience.

• Conducts reviews of consumer functioning as directed and supervised.
• Assists with daily living needs.
• Provides recommendations to staff and/or family members involved with consumer.
• Meets with consumers to monitor their status and to assist with recovery from mental illnesses and disorders.
• Maintains accurate and timely documentation of interventions and activities.
• Provides necessary reports to agencies; develops resource listings for professional assistance.
• Collaborates with co-staff and external agencies or providers.
• May transport consumers to and from facilities.
• Participates in treatment planning activities under direct supervision.
• Support efforts and programs specific to Health and Human Services Agency programs as determined by program assignment.
• Attends staff meetings, treatment planning and monitoring through utilization management and review.
• Works to support medical, clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals.
• Performs other related duties as assigned.

Case Manager II. This is the journey-level position in the Case Manager classification series. Individuals are expected to possess considerable knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Individuals are also expected to understand the principles of behavioral health and/or substance abuse services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance abuse and the scope of activities of public and private health and social services agencies.

• Performs all duties of Case Manager I and is be assigned more complex, difficult cases with less supervision and direction.
• May serve as departmental contact with County Counsel regarding requests for and implementation of conservatorship(s) as required.
• Assists support functions including arranging required psychiatric hospitalizations, emergency/crisis assistance, follow-up, discharge planning and related functions.
• Participates in both Medi-Cal and Peer Review Committee activities.
• May perform specialized tasks including crisis assessment and intervention…