Part-Time Front Office Receptionist

Who We Are

Nor Cal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.

Location:

El Dorado Hills/Folsom, CA

Schedule:

Part-time, Monday-Friday, 2:00 PM-5:30 PM

Compensation: $20.00 per hour

Benefits:
Free chiropractic care for all active employees

Nor Cal Spine & Sport is seeking a friendly, dependable, and organized Part-Time Front Office Receptionist to be the welcoming face of our practice. This person will support the patient experience and day-to-day front‑office operations. The ideal candidate is professional, organized, patient‑focused, brings good energy to the team, and is comfortable working in a busy healthcare environment.

We're looking for someone with strong administrative and customer-service skills, good energy, a positive attitude, and a genuine team‑oriented approach. The ideal candidate is dependable, professional, comfortable working with patients, and willing to learn the clinic's systems, services, and procedures.

Previous experience in a medical office, chiropractic office, physical therapy clinic, healthcare setting, or other patient‑facing environment is preferred.

• Welcome patients and visitors in a friendly and professional manner
• Answer phones, manage patient inquiries, and schedule appointments
• Check patients in and out and help maintain smooth patient flow
• Verify insurance information and collect applicable co‑pays or payments
• Assist patients with questions regarding payments, billing statements, and account information
• Maintain accurate patient records and complete filing, scanning, faxing, and other administrative tasks
• Use the clinic's EHR/practice‑management system for scheduling and patient documentation
• Maintain patient confidentiality and follow HIPAA requirements
• Communicate with providers and staff to support smooth daily operations
• Learn and educate patients on provider specialties, treatments, and therapy services
• Handle urgent or unexpected situations calmly and professionally

• Minimum 2 years of office, receptionist, administrative, or customer‑facing experience
• Previous healthcare or medical‑office experience preferred
• Experience with appointment scheduling and front‑desk responsibilities
• Familiarity with EHR or medical practice‑management software preferred
• Familiarity with medical terminology and healthcare procedures preferred
• Experience with insurance verification, patient payments and medical billing
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize in a busy environment
• Comfortable working with confidential information and following HIPAA requirements