Patient Access Representative - Clinic Float

Job Details:

Job Location:

Mammoth Lakes - Mammoth Lakes, CA 93546, Position Type:
Full Time, Salary Range: $23.22 - $33.07 Hourly, Job Shift: Day,

The Pediatrics Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

• Open/close Clinic front desk according to current procedures.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• Schedules patient appointments using computerized scheduling system.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for clinic use; ensuring that the proper forms are on the chart according to particular visit type.
• Identifies, collects, and tracks patient liability owed; such as co-pays, co-insurance, share of cost and deductibles.

• Excellent communicator
• Strong customer service skills
• Great multi-tasker
• Collaborative team player

• High school diploma or equivalent required;
  Associates degree preferred.
• Bilingual in Spanish strongly preferred.
• One year experience in hospital registration or admitting preferred.
• Good telephone etiquette.
• Ability to work well with others.
  10 key calculator experience preferred.
• Computer skills required:
  Typing 30-45 WPM. Competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

• Full-time, varied day shifts.
• Will be expected to work from our Bishop and Mammoth locations.
• Starting wage $23.22 to $28.14 based on qualifications.

An equal opportunity employer.