Senior Catering Sales Manager

Overview

Senior Catering Sales Manager — Rate of Pay: $75, per annum. The primary responsibility is to generate revenue by producing leads and converting them to sales with a heavy concentration in the wedding, corporate, local, and social markets to achieve revenue targets. This position will prospect and solicit new catering business leads, service existing contracts, and operate under the direction of the Director of Catering, overseeing the Catering Coordinator and overall Catering Sales revenues.

• Planning, conducting site inspections, selling, up-selling, and detailing of programs
• Booking and detailing events and achieving revenue goals
• Developing and implementing strategies to drive Catering revenues through direct sales
• Aggressive prospecting to develop Weddings, Galas, Kosher Events, Luncheons, etc.
• Collect data and prepare strategic plans to achieve annual revenue targets
• Monthly forecasting, banquet menu pricing, and setting revenue minimums
• Set an elevated standard for the team by securing the highest quality business and inspiring others to strive for the same level
• Remain calm under pressure and excel in problem-solving, particularly in people management
• Participate in daily business review meetings as well as Sales and Catering meetings
• Lead weekly Catering meetings to review status of business, schedules, assignments, bookings, and all information pertinent to department operation
• Coach and mentor Catering Sales Managers/Coordinators in daily job functions
• Monitor changes to Banquet Event Orders; ensure accurate information is communicated to respective departments in a timely manner to best service the client
• Ensure that all definite functions are detailed accurately on BEOs and signed by clients
• Check function room set-ups prior to guest arrival, ensuring all details align with client requirements and hotel standards; correct deficiencies with respective personnel
• Double-check that functions are properly staffed to provide the required standard of service
• Supervise the service of functions, ensuring guest satisfaction
• Organize and lead pre/post-convention meetings and solicit rebooking of events
• Assist Finance in following up on billing/payment discrepancies according to hotel standard

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities

• High school graduate or equivalent vocational training certificate
• Minimum 3-years’ experience in hotel catering sales role or banquets preferred
• Fluency in English both verbal and written and command of basic arithmetic
• Knowledge of various food service styles, menu development and content
• Knowledge of room set-up styles and room capacities
• Familiarity with food and beverage cost controls
• Certification of previous training in liquor, wine, and food service and alcohol awareness program
• Work cohesively with co-workers as part of a team with minimal supervision
• Direct performance of staff and follow up with guidance when needed

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.