Vineyard Stays & Assistant; Vineyard Stays & Tasting Host

Job Title: Vineyard Stays & Experience Assistant (Vineyard Stays & Tasting Host)

Reports To: Vineyard Stays & Experience Manager

Location: In Person at ONX Estate Vineyard - 1200 Paseo Excelsus, Templeton

Overtime Status: Non-Exempt

Salary Range: $24.00 - $26.00/hr, DOE

Job Status: This is a part-time role with rotating Saturdays off.

Alternating weekly schedules listed below:

• Schedule A:
  Sunday, Monday, Tuesday, and Wednesday - 10:00 am to 5:30pm
• Schedule B:
  Thursday, Friday, Saturday, and Sunday – 9:30am to 5:30 pm

The Vineyard Stays & Experience Host is a cross-functional hospitality role responsible for delivering seamless, elevated, and highly personalized guest experiences across both ONX Vineyard Stays (short term rentals) and Estate Vineyard Experiences (wine estate tours and tastings).

This role operates equally across two core areas:

• Vineyard Stays & Estate Operations (50%)
• Vineyard Experiences & Wine Hospitality (50%)

Designed for someone who doesn’t simply host guests, rather we are looking for someone who creates moments, tells stories, and elevates every detail. This individual serves as both a concierge-level host and an estate ambassador. From curating bespoke guest itineraries and orchestrating luxury stays to leading immersive vineyard tours and tastings, this role ensures every guest interaction reflects the highest standard of ONX hospitality.

The ideal candidate thrives in both guest-facing and operational environments, is energized by connecting with people, and brings a natural ability to anticipate needs, tell compelling stories, and create memorable, place-based experiences rooted in wine, land, and lifestyle.

• Coordinate and execute daily operations of ONX Vineyard Stays properties with precision and attention to detail
• Ensure all residences and guest spaces are impeccably prepared and consistently reflect luxury standards
• Maintain awareness of guest profiles, VIP arrivals, celebrations, and special requests to personalize each stay
• Manage reservations, booking systems, confirmations, and payments with accuracy and discretion
• Support hands‑on property readiness, including light staging, outdoor upkeep, and presentation

• Conduct guided tours of the ONX Estate Vineyard, delivering engaging and informative experiences
• Lead wine tastings, offering insights into wine characteristics, vineyard practices, and ONX philosophy
• Share the ONX story through compelling storytelling, connecting guests to the land, farming, and wines
• Host VIP guests, private groups, and curated estate experiences with confidence and personalization
• Promote wine sales, experiences, and club memberships in a natural, relationship‑driven manner
• Execute additional experiences such as vineyard picnics, private tastings, and seasonal offerings
• Adhere to established tour guidelines and service standards to ensure consistency and quality

• Deliver white‑glove, anticipatory service across all guest touchpoints—from pre‑arrival planning through post‑visit follow‑up
• Serve as a primary concierge and host, crafting personalized itineraries including winery visits, dining, and local experiences
• Create seamless arrival and departure experiences that feel warm, polished, and intentional
• Build authentic relationships with guests to enhance loyalty, satisfaction, and repeat visitation
• Handle all guest communication (phone, email, and in‑person) with professionalism, warmth, and brand alignment

• Maintain a strong presence across the estate, ensuring all guest‑facing environments reflect ONX’s luxury and agricultural standards
• Assist with light landscaping, outdoor setup, and maintaining overall property aesthetics
• Participate in basic animal care and farm‑related tasks as part of the estate experience
• Work comfortably outdoors in varying weather conditions while maintaining a polished guest experience
• Assist in maintaining Kawasaki Mules (utility vehicles), including refueling, cleaning, and monitoring tire pressure