Assistant Beverage Manager - Lobby Lounge

Job Category

• Job Category The Inn at Spanish Bay, Food & Beverage, Lobby Lounge

The Assistant Beverage Manager will manage all aspects of the beverage operation to ensure five star service standards. You will be responsible for maximizing the financial performance of the beverage operations by providing the highest possible guest service, products, and by fostering a positive work environment for all employees.

• Directly responsible for supervision of Beverage Department (Traps, Lobby Lounge, Patio Bar, and Service Bar) ensure management coverage and floor presence as needed.
• Oversees all bar’s activities; conduct beverage inventories and provide controls to ensure the proper handling and accounting.
• Ensure timely completion of safety inspections and training on the monthly basis.
• Perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests.
• Oversee menus printing and coordinate SMS POS system changes.
• Perform Huddles on a daily basis.
• Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards.
• Ensure that on-going service training programs are provided covering service and sales techniques.
• Handle special requests, complaints and billing discrepancies; service recovery.
• Review guest comment cards; keep records of incidents requiring communication with guests.
• Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities.
• Interface with all departments to ensure that guest needs are met.
• Participate in recruitment, hiring, promotion and employee documentation.
• Uphold company standards of conduct, grooming, and dress.
• Represent "beverage" at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings.
• Provide input on all capital expenditures.
• Be a hands-on Assistant Manager by providing hands‑on assistance whenever necessary.
• Follow all PBC, local, State & Federal health & safety standards, alcohol awareness and ABC guidelines.
• Plan and execute private events in the beverage operation.
• Other projects as assigned by the Beverage Manager or Food & Beverage Director.

• 3+ years as a line supervisor, preferably with a 4 or 5-star resort.
• Supervisory, time management and problem‑solving skills required.
• Must be knowledgeable of all aspects of the beverage operations.
• Excellent management, motivational and organizational skills required.
• Knowledge of food, wine and spirits necessary.
• Must have excellent interpersonal skills and ability to handle difficult situations in a professional manner.
• Food safety and Responsible Beverage Service (RBS) certifications required.

• Enjoy world‑class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world‑famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.