Transportation - Driver

WHO WE ARE:

Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals!

Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.

At Valley View Casino & Hotel our team members are the foundation of who we are and what we do.

The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.

Responsible for the safe operation of all VVCH vehicles both on and off property for guests and Team Members. Team Member will work under general supervision. This position relies on limited experience, instructions, pre-established guidelines, and good judgment to perform the functions of the job.

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
• Assists guests promptly and courteously with transportation services.
• Drives conservatively answering general questions about the company and the local community.
• Ensures a maximum level of guest service and satisfaction is achieved and maintained.
• Conducts routine safety inspections of company owned vehicles before and after every trip, communicating any mechanical difficulties, problems, or maintenance needs to management.
• Inspects vehicles prior to occupancy, verifying that everything is clean, well-stocked and in good working order.
• Maintains written records of all trips, number of passengers, departure and arrival times, and destinations. Held accountable for the accuracy and thoroughness of departmental records and reports.
• Maintains a working knowledge of company facilities, as well as special events on property, to advise guests and fellow Team Members of same, whenever possible.
• Other duties as assigned by management.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adheres to performance standards, company policies and procedures, as they relate to the department.

• High school diploma or GED equivalent.
• One year of valet experience or in a related field.
• Must possess a valid commercial license from the State and a good driving record and be able to obtain a California Commercial License with a passenger endorsement within 90 days.
• Effective communication and interpersonal skills.
• Ability to speak and understand the English language.
• Ability to write routine reports and correspondence.
• Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring to established guidelines and policies and procedures.
• Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities, and tasks.
• Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must use good judgment when providing information to our guests and maintain positive guest relations at all…