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Guest Service Agent
Job in
Carmel-by-the-Sea, Monterey County, California, 93921, USA
Listed on 2026-07-17
Listing for:
HSH Group / The Peninsula Hong Kong
Full Time, Part Time
position Listed on 2026-07-17
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Location: Carmel-by-the-Sea
Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.
- Work for a highly prestigious hotel located in sunny Carmel Valley, California.
- Learn and grow within a strong hospitality operation.
- Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
- Responsible for all guest services related to the objectives of the property.
- Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
- Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
- Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored
- Bachelor's Degree preferred or combination of education, training, and experience
- Able to work infast-paced environment
- Must be outgoing, sociable, and well spoken
- Prior hotel front desk experience required
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