Director of Food and Beverage

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Alila Ventana Big Sur is where sky, sea, mountains, and redwoods converge to create a setting of unmatched beauty and tranquility. A luxury resort deeply rooted in authenticity and connection, we offer personalized, intuitive service that transforms every guest experience.

As part of the Hyatt Hotels family, we are proud to be recognized as a Forbes Four-Star resort and to hold Two Michelin Keys for excellence in hospitality. These honors reflect our commitment to exceptional service, innovative experiences, and an unwavering attention to detail.

We are seeking an accomplished hospitality leader to oversee and elevate our food and beverage program. This role requires strategic vision, strong operational discipline, and the ability to lead and inspire a diverse, high-performing team within a luxury resort environment.

The Director of Food & Beverage provides strategic and operational leadership for all food and beverage and culinary operations at Alila Ventana Big Sur. Reporting to the Resort Manager, this role is responsible for the overall performance, quality, and financial results of all dining outlets, bars, in-room dining, special events, and culinary operations.

The Director of Food & Beverage has direct oversight of all Food & Beverage operations. This leader sets the vision for service excellence, ensures alignment with Hyatt brand standards, and consistently upholds the expectations of a Forbes-rated and Michelin-recognized property. The Director of Food & Beverage partners closely with Culinary, Rooms, Sales, Marketing, Finance, Human Resources, Engineering, and Wellbeing to deliver a cohesive, elevated guest experience.

• Lead and oversee all food and beverage, ensuring consistent execution of luxury service standards across all outlets and events
• Provide direct leadership and accountability for food and beverage leaders
• Establish clear expectations, operational standards, and performance accountability across food and beverage and culinary teams
• Partner closely with Culinary leadership to develop menus, beverage programs, and dining experiences aligned with guest expectations and brand values
• Ensure full compliance with health and safety regulations, sanitation standards, and all licensing requirements

• Own the overall financial performance of food, beverage, including budgeting, forecasting, labor planning, and P&L accountability
• Analyze key financial metrics and implement strategies to drive revenue, manage costs, and optimize profitability across all outlets and events
• Oversee pricing strategies, product selection, and promotional initiatives
• Manage vendor relationships and purchasing strategies to ensure quality, consistency, and favorable terms

• Lead, mentor, and develop food and beverage leaders, and fostering a culture of excellence, integrity, accountability, and continuous improvement
• Build strong succession planning and bench strength across food and beverage and culinary teams
• Oversee performance management, coaching, and development plans
• Partner with Human Resources to support hiring, onboarding, training, engagement, and retention initiatives

• Maintain a visible and engaged leadership presence across food and beverage outlets
• Proactively engage with guests to personalize experiences and resolve concerns in real time
• Monitor and analyze guest feedback, online reviews, and survey results and translate insights into meaningful operational improvements
• Collaborate with resort leadership, Marketing, and Wellbeing to align offerings with guest demographics, seasonal trends, wellness programming, and resort initiatives

• Partner with Engineering to ensure facilities, equipment, and preventive maintenance programs support operational excellence, food safety, and service continuity
• Stay current with…