P/T Front Desk Clerk
Listed on 2026-08-11
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Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Customer Service Rep
- Location 9252 BUSH ST,Plymouth, CA, ,United States
- Base Pay $18.00 / Hour
- Employee Type PT Non Exempt
The Front Desk Clerk is responsible for providing courteous, efficient, and culturally respectful service to all hotel guests. This position serves as the first point of contact forguests at Oak Ridge Innand plays a key role in creating a welcoming experience that reflects the Tribe’s values, traditions, and commitment to hospitality. The Front Desk Clerk performs guest check-in and check-out, handles reservations, and assists with guest inquiries while maintaining confidentiality and professionalism.
As a part-time position, flexibility and teamwork are essential to ensure smooth coverage of the front desk.
Required Qualifications
Previous customer service or hospitality experience preferred
Strong communication and interpersonal skills with a friendly, professional demeanor
Basic computer skills and ability to learn hotel property management systems
Ability to handle cash and perform basic math accurately
Professional appearance and positive attitude
Ability to work evenings, weekends, holidays, and rotating shifts as needed
Education and ExperienceHigh school diploma or GED required
Employment DisclaimerNothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify , revoke, or change this job description at any time.
Must be 21-yrs or older to work at Acorn Ridge Casino.
SummaryEssential Duties and Responsibilities
Answer phone calls, emails, and in-person inquiries regarding hotel services, rates, and availability
Handle guest requests, concerns, and complaints promptly and professionally
Maintain accurate guest records and cash handling procedures
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
Promote hotel amenities, services, and Tribal events or attractions when appropriate
Follow all Tribal, enterprise, and hotel policies, procedures, and confidentiality requirements
Maintain a clean and organized front desk and lobby area
Uphold cultural awareness and respect for Tribal customs, traditions, and sovereignty
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