Activities Supervisor - Waldorf Astoria Monarch Beach and Club

Activities Supervisor

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Activities Supervisor to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

The ideal candidate will have the following qualifications:

• Minimum 2-4 years experience providing customer service in a high-end fitness center or luxury spa environment, a plus.
• Hold a current certification in fitness, pilates or yoga.
• Maintain complete communication and cooperation with all managers.
• Strong team work and collaborative skills required
• Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image.
• Well-organized and self-directed individual who is a team player.
• Articulate individual who can relate to a diverse group of guests and co-workers.
• Ability to utilize computer programs including:
  Spa Operations Software, Microsoft Word, Excel, and/or Outlook.
• Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
• Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Activities Supervisor, you're not just supervising daily recreation operations – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise recreation operations:
  Oversee recreation-related pool, fitness center, and food & beverage services, activities, and programming
• Lead the recreation team:
  Train, schedule, and supervise team members
• Oversee recreation set up:
  Manage chair and cabana setup, towel service, and personalized poolside amenities; oversee furniture setup for special events
• Deliver exceptional service:
  Monitor service quality, engage with guests to assess satisfaction, and resolve concerns promptly and professionally
• Manage inventory and supplies:
  Oversee linen, amenities, and food & beverage inventory to ensure proper stock levels and minimize loss
• Uphold regulatory standards:
  Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge…