Concierge Manager

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Full Time Year Round Service Rosamond, CA, US

5 days ago Requisition

Singer Drivers Club| Willow Springs Raceway |Mojave Desert, California

Singer Drivers Club (SDC) is a world-class private motor sport and lifestyle club at Willow Springs Raceway — the fastest road in the West since 1953. Set deep in the Mojave Desert, SDC hands its members the keys to six legendary circuits, elite driver coaching, concierge-level service, curated food and beverage, and an expansive outdoor pursuits program. This is more than a track.

It's a founding-team opportunity to build something rare from the ground up — a club that fuses raw performance, real adventure, and genuine community at a standard set to rival the finest private clubs in the country. For the right person, this is the chance to help write the standard rather than inherit it.

SDC joins a distinguished family of private clubs and communities that includes Yellowstone Club, Moonlight Basin, Spanish Peaks, and Crazy Mountain Ranch — some of the most extraordinary member destinations anywhere. To build a career inside a collection this ambitious is a rare thing: the standard you help set here connects to a much larger world of remarkable places and the people who bring them to life.

The Concierge Manager is the club's problem-solver and the member's single point of contact — the person who makes the impossible feel effortless. You'll coordinate private aviation and FBO logistics, vehicle transport, coaching and track-day reservations, travel, dining, and lifestyle requests — often all at once, and always before the member has to ask.

This is anticipatory service at its highest level. You'll build and maintain member profiles, track preferences and history, and use them to deliver a personalized experience every visit. You'll build the vendor network and the processes that make it all run — even as you run it.

You'll be the warm, calm voice on the other end of every request, managing several high-priority threads at once without dropping one. When a member needs something no one's asked for before, you find a way.

In a private club, the concierge is the heartbeat of member relationships. You'll know members by name, anticipate what they need, and become someone they genuinely look forward to seeing.

• Managing multiple high-priority requests simultaneously
• Coordination of travel, private aviation/FBO, transport, and reservations
• Creating itineraries for members, guests, and prospective members
• Maintaining comprehensive, accurate information on dining, amenities, activities, and events
• Building member profiles, tracking preferences, and charging services in a club management system
• Interfacing across departments to fulfill member requests
• Handling inquiries by phone, email, and in person
• Vendor sourcing and relationship management
• Poise, discretion, and polished written and verbal communication
• Resourcefulness in a build-as-you-go environment

• 3+ years in concierge, luxury hospitality, or high-end member / personal services
• Experience serving a VIP, high-net-worth, or repeat clientele
• Comfort building processes and vendor relationships from scratch
• Private aviation or luxury travel coordination a plus
• Familiarity with concierge, member-management, or club management software
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Work other IT systems including Smart Sheets, TEI, Pace Setter, Triple Seat, and others preferred
• Track record of discretion with sensitive information

• On-site, remote desert location; weekend and…