Night Auditor Job Blue Lake California USA,Hospitality / Hotel / Catering

Location: Blue Lake

Blue Lake Casino & Hotel

POSITION DESCRIPTION

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title: Night Auditor

Department: Hotel

Reports To: Front Office Supervisor

FLSA Status:Non-Exempt

Prepared By:Hotel Manager

Revised Date: July 23, 2026

Approved By:President - DOO

Approved Date: July 23, 2026

JOB SUMMARY

Responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the Hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Audit hotel paperwork to ensure the day has balanced.
Posts room charges and taxes to guest accounts.
Verifies all account postings and balances.
Verifies all hotel paperwork is correct and balanced.
Runs preliminary reports.
Processes no shows and close of day.
Stocks the front desk with daily supplies.
Register arriving guests while implementing company service standards.
Settle guest accounts with the ability to make good business decisions regarding discounts.
Responsible to check-out and check-in cash till properly.
Must be knowledgeable in making reservations.
Greet guests and provide door service and bell service when needed.
Ability to operate multi-line phone.
Provide guests with information on local attractions.
Resolves or refers to Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.
Remains current on room rates, room availability and emergency procedures.
Remains current on groups and property events.
Ensures management is aware of guest special requests or needs. Ensures guests’ profiles are properly noted in our property management system for action by the appropriate hotel department prior to check-in.
Maintain appearance standards as outlined in departmental and company policies.
Provide information and explain Rewards Club benefits, property amenities & marketing programs to our guests.
Provide courteous service to our guests and be cordial to all Team Members.
Effective oral and written communication skills.
Must be able to work all shifts, weekends, holidays and special events as needed.
Other duties as assigned by management, including any supervisor, manager, or executive.

Promotes the following within the department and among all Team Members:

Creates an atmosphere of FUN for all hotel guests.
Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
Maintains a professional departmental, company and community reputation.

Blue Lake Hotel requires Team Members, on a continual basis:

To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
To maintain a professional departmental, company and community reputation.
To enforce performance standards, policies and procedures as they relate to the department.
To maintain a consistent, regular attendance record.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and at least one year of hotel front desk experience is required; or an equivalent combination of education and experience.

Must have good organizational and administration skills.
Must have…