Front Desk Agent - Wine Valley Inn, Solvang

The Wine Valley Inn in Solvang is hiring a part-time Front Desk Agent/Guest Service Agent. Qualified applicants will have excellent and clear communication skills with a passion for customer service in a hotel setting. Candidate must be able to work weekends and must be flexible to work AM and PM shifts

Qualifications:

Up- beat pleasant personality with an ability to assist a wide variety of personalities Ability to multi task: answer phones, greet guests, direct people A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, wineries and breweries in area, transportation, etc. Flexible schedule.

Responsibilities:
Greeting guests with a smile upon arrival or departure Answering telephones, taking reservations, directions Cashiering and Concierge services Ability to fulfill guests requests such as wake up calls, forgotten amenities Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention.

This is a position that will also learn to be Breakfast Attendant, could lead to full time employment

Rate of pay is $20 along with sick pay, holiday pay, and 401k plan with matching!

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Required

Preferred

Job Industries

• Hotel & Hospitality