Director of Organizational Development (Interim

Director Of Organizational Development

The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

Hope the Mission cannot deliver on its mission through good intentions alone. It takes a workforce that is prepared, supported, and connected to why the work matters. The Director of Organizational Development is responsible for building that workforce capacity across the organization.

Reporting to the Chief Mission and Organizational Development Officer, the Director of Organizational Development leads Hope the Mission's learning and development operations. This includes overseeing new hire orientation and onboarding, management and leadership development, role-specific training pathways, and compliance training structures tied to funder contracts and regulatory requirements. The Director assesses organizational learning needs, develops and delivers training across a range of formats and audiences, and tracks outcomes to drive continuous improvement.

This role also serves as a strategic partner to senior leadership on organizational culture, staff engagement, performance, and change. The Director plans and supports employee recognition events, wellness activities, and engagement initiatives across the organization. Travel to Hope the Mission sites throughout Los Angeles County is a regular part of the work.

• Provide day-to-day leadership, supervision, coaching, and accountability for the Learning and Development team including workload planning, priorities, performance management, and professional growth
• Manage training facilities, technology, learning platforms, and equipment to ensure they are organized, functional, and available
• Attend meetings, trainings, conferences, and seminars to strengthen professional practice and communicate the status and impact of organizational development initiatives
• Perform additional duties and support special projects as assigned

• Lead the design, development, implementation, and continuous improvement of organization-wide learning and development programs for employees at all levels
• Develop training aids and learning resources including presentations, facilitator guides, participant workbooks, job aids, e-learning modules, videos, toolkits, and reference materials
• Partner with subject matter experts to translate policies, procedures, contractual expectations, and program standards into practical and accessible training content
• Evaluate training effectiveness using feedback, performance data, compliance results, and organizational outcomes and improve content and delivery accordingly
• Maintain current knowledge of adult learning, organizational development, instructional design, compliance training, leadership development, and workforce trends

• Deliver and oversee live, virtual, site-based, and on-demand training using adult learning principles, facilitation techniques, and instructional tools
• Oversee new hire orientation, onboarding, leadership onboarding, management development, and other role-specific learning pathways
• Develop, update, and facilitate training for managers, directors, executives, direct service staff, and other employee groups based on operational and organizational needs
• Support site-based training that addresses contractual requirements, program expectations, client service standards, safety, documentation, and role-specific responsibilities
• Facilitate learning through a range of methods including group discussion, case studies, role-playing, simulations, team exercises, demonstrations, and lectures

• Work with compliance, program leadership, HR, Quality Assurance, and other stakeholders to identify training requirements in funder contracts, grants, regulations, policies, and corrective action plans
• Establish and maintain compliance structures, training matrices, documentation standards, reminders, and escalation processes to ensure required trainings remain current and verifiable
• Develop and maintain a centralized database, catalog, calendar,…