Human Resources Manager

JOB SUMMARY:

Under the direction of the Chief Administrative Officer, the Human Resources Manager provides leadership and oversight for the daily operations of the Human Resources Department, including employee relations, recruitment and retention, benefits administration, leave management, credentialing support, compliance, compensation processes, performance management, and employee development. This position ensures HR programs and practices are legally compliant, operationally effective, and aligned with EDCHC’s mission to improve the health of the community through quality healing and preventive services.

Brief Description

JOB SUMMARY:

Under the direction of the Chief Administrative Officer, the Human Resources Manager provides leadership and oversight for the daily operations of the Human Resources Department, including employee relations, recruitment and retention, benefits administration, leave management, credentialing support, compliance, compensation processes, performance management, and employee development. This position ensures HR programs and practices are legally compliant, operationally effective, and aligned with EDCHC’s mission to improve the health of the community through quality healing and preventive services.

The Human Resources Manager plays a key role in supporting a positive, equitable, and accountable workplace culture by providing guidance to supervisors, strengthening HR systems, promoting consistent employment practices, and managing employee-related risk. This position supervises assigned HR staff and supports organizational effectiveness through responsive service, sound judgment, confidentiality, and practical HR leadership.

• Employment:
  Evaluate staffing needs of EDCHC, evaluate job descriptions, post ads, recruitment/selection and retention, human resources information systems, employee relations, screen resumes and extend job offers. Provide guidance to hiring supervisors on EEOC, ADA, and other employment laws.
• Compensation:
  Assists with job analysis, position classification, salary structure revision, wage studies, and annual staff review process. Conducts compensation and salary surveys and make recommendations to leadership.
• Benefits:
  The HR Manager will ensure census preparation, coordination with brokers and vendors, annual open enrollments process, reporting, troubleshooting coverage issues, COBRA and coordinate payroll deductions with Finance. Maintain all benefit plan documents, to include ST125 plan, EDCHC Health and Wellness Wrap plan and other benefit plan document(s). Complete Non-discrimination testing for all benefit plans.
• Reporting to Federal and State agencies:
  Reporting to include but not limited to, EEOC reporting, ACA/ESR reporting, California Pay Data Reporting.
• Credentialing and Privileging:
  Oversees and manages all credentialing and privileging of EDCHC providers and other clinic staff as required by our FQHC status.
• Lead and mentor the Employee Relations Specialist and HR staff in managing workplace concerns, conducting investigations, and resolving conflicts. Serve as the escalation point for complex or sensitive employee relations matters, ensuring fair, consistent, and legally compliant outcomes aligned with EDCHC policies and values.
• Performance Review Management:
  In collaboration with all managers, ensures a consistent performance/review program that is objective, systematic, and documents staff contributions, successes, and challenges, inclusive of positive reinforcement and constructive feed forward.
• Workforce and Organizational Development:
  Identify staff areas for growth, coordinates training activities and develops succession plans, designs and promotes retention strategies. Oversees loan repayment program opportunities for provider and staff retention utilizing all eligible programs for FQHCs.
• Culture:
  Promotes teambuilding activities, cross-functional team building, open…