Desktop Support Analyst

Location: Woodland Hills

Description

We have a new opportunity for a Desktop Support Analyst within Robert Half's Full-Time Engagement Professionals Division. The compensation package will include Salary + Comprehensive Benefits Package:
Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, and paid every hour that you work.

To be considered for this opportunity, please submit your resume and best contact information.

Requirements

Skills & Qualifications

+ 3-5+ years of experience in Desktop Support (Level 2 preferred)

+ 2+ years working with Active Directory / Azure AD / Entra

+ Strong troubleshooting skills with MS Office (Excel, Outlook, Word)

+ Proficiency in Windows and macOS environments (primarily Windows)

+ General networking knowledge

+

Experience with Intune; SQL SMS and JAMF are pluses

+ Experience troubleshooting audio issues, Teams calls, etc.

+ Printer and print server troubleshooting

+ Experience using a ticketing system, creating documentation, and writing service notes

+ Familiarity with Adobe Suite is helpful

+ Highly motivated, eager to learn, and adaptable

+ Strong verbal and written communication skills

+ Able to work both independently and collaboratively

+ MSP experience or supporting a publicly traded company is a plus

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays.

The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at

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