Business Applications Analyst

Business Applications Analyst

The Business Applications Analyst is responsible for providing techno‑functional leadership for the Hollow Metal Door Strategic Business Unit s role involves maintaining ERP systems, driving data analytics, managing system integrations, and leveraging emerging AI tools to optimize operations across multiple manufacturing plants and distribution centers. The Analyst performs research, requirements gathering, design, documentation, and modification of software specifications throughout the order life cycle.

Qualified candidates must be legally authorized to be employed in the United States. The company does not sponsor visa status for this position.

Hybrid work model:
This role combines in‑person collaboration with remote flexibility tailored to the individual’s needs. The hybrid schedule is subject to change at the company’s discretion.

• Interacting and partnering with key business partners to drive business initiatives and further optimize system usage and best practices within existing system functionality.
• Providing tier‑2 and tier‑3 techno‑functional support for key ERP systems and related manufacturing applications across the Strategic Business Unit.
• Defining practical business system solutions that drive standardization within the business work streams.
• Ensuring the digital thread from order entry to shop‑floor completion is seamless.
• Developing and maintaining advanced reports and dashboards using Power BI, SQL, or SSRS. Translating complex manufacturing data into actionable insights for Plant Managers and SBU leadership.
• Identifying and implementing AI‑driven use cases, such as predictive maintenance alerts, automated data validation, or intelligent demand forecasting, to improve SBU productivity.
• Assisting in scoping and executing large technology projects, including facility expansions, system upgrades, and M&A integrations.
• Owning functional tactical planning for upgrades and releases with the software vendors.
• Leading Unit Testing (UT) and User Acceptance Testing (UAT) for system changes.
• Creating and maintaining high‑quality functional design documents (FDDs) and technical specifications.
• Playing an active role in supporting continuous improvement events that provide a combined view of business and system processes.
• Providing application training and assisting with general troubleshooting support.
• Maintaining documentation of recommended business system configurations, process flows, and work instructions for key business processes.
• Partnering with matrixed IT and business teams on changes, general support, and roll‑outs.

• Bachelor’s degree in engineering, Business, Information Technology or a related field.
• 5+ years of proven experience working within large manufacturing or distribution operations.
• 5+ years of experience working with, supporting, and/or implementing an enterprise‑level ERP.
• In‑depth knowledge of business functions with a heavy emphasis on Manufacturing, Warehouse Management and Supply Chain‑related business, processes and practices.
• Experience with at least three of the five core ERP module areas including Order Management, Product Configurators, Master Planning, Production Control, Transportation Management, Warehouse/Inventory Management, Accounts Receivable/Accounts Payable.
• Demonstrated experience with supporting major and minor ERP upgrades and/or implementations.
• Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of change.
• Ability to work independently as well as to collaborate effectively with others in person and remotely.
• Excellent communication skills at all levels. Proven ability to lead and communicate orally, in written documents, and in formal presentations.
• Team player, change agent, and customer‑driven mentality.
• Analytical approach to problem‑solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.
• Strong work ethic and results‑oriented mindset.
• Demonstrated ability to participate in multiple initiatives simultaneously.
• Solid…