More jobs:
EUC - Desktop Engineer
Job in
Vernon, Los Angeles County, California, USA
Listed on 2026-09-12
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Job Description Must Have Technical/Functional Skills
- Desktop support
- Incident and SLA management
- SCCM/Intune
Hands-on expert responsible for the day-to-day operations of end-user technology|
Provide Tier 2/3 deskside support.
Ensure the reliability of Windows/macOS devices| manage imaging/deployment (SCCM/Intune)| and act as the escalation
Ticket Management:
Oversee ticket queues to ensure SLA compliance.
Process Documentation:
Create and update Standard Operating Procedures (SOPs) and Knowledge Articles (KAs).
Onsite Support & PC Tech (Hardware/Deskside Tasks) Hardware Maintenance:
Install| troubleshoot| and repair laptops| desktops| printers| and peripherals.
Base Salary Range : $90,000 to $100,000 Per Annum
TCS Employee Benefits Summary- Discretionary Annual Incentive.
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. - Family Support:
Maternal & Parental Leaves. - Insurance Options:
Auto & Home Insurance, Identity Theft Protection. - Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement. - Time Off:
Vacation, Time Off, Sick Leave & Holidays. - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
BACHELOR OF COMPUTER SCIENCE
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