Desktop Engineer — Windows/macOS, SCCM/Intune, SLA Focus
Job in
Vernon, Los Angeles County, California, USA
Listed on 2026-08-28
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Tata Consultancy Services in the United States is seeking a hands-on desktop support specialist to manage the day-to-day end-user technology operations. You will ensure device reliability and act as an escalation point for complex issues.
Responsibilities include Tier 2/3 deskside support, imaging/deployment using SCCM/Intune, and strict SLA adherence. The role also covers ticket management, SOP/KA documentation, and onsite hardware tasks for laptops, desktops, printers, and peripherals.
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