Chief Information Officer

The Chief Information Officer (CIO) is responsible for developing and executing the technology strategy to support Morongo Casino Resort & Spa’s overall business objectives. Reporting to the Chief Financial Officer (CFO), this role oversees all IT systems, infrastructure, and team operations to ensure maximum reliability, uptime, regulatory compliance, and cross-departmental alignment. The CIO leads innovation, manages technology projects, and drives continuous improvement across all enterprise-wide systems.

• Collaborates with executive leadership to define IT goals aligned with organizational strategy.
• Directs IT operations to ensure continuous availability, performance, and security of all information systems and infrastructure.
• Oversees AS/400 mainframe and integrated system performance across all departments.
• Maintains strict compliance with internal controls and regulatory requirements, including those set forth by the Morongo Gaming Agency.
• Evaluates hardware and software needs and makes recommendations to improve functionality and cost-efficiency.
• Conducts operational analysis and adjusts procedures or technologies to enhance system performance and availability.
• Coordinates and manages major IT projects, including system upgrades, integrations, and migrations.
• Leads the development of system recovery and disaster recovery protocols including data imaging, backups, and RF connectivity.
• Analyzes and improves methods, workflows, and procedures related to data management and security.
• Ensures proactive monitoring and support for 24/7 system reliability in a mission-critical resort and casino environment.
• Designs and implements local area networks and system architectures to support evolving business needs.
• Provides executive-level oversight and ensures cross-departmental system compatibility.
• Performs other job-related duties as assigned.

• Leads and mentors the IT department, fostering a collaborative, accountable, and high-performance culture.
• Recruits, trains, and develops IT team members while maintaining a secure and legally compliant work environment.
• Sets and communicates performance standards and grooming expectations; conducts evaluations and performance reviews.
• Coaches and disciplines team members as needed and ensures enforcement of IT systems, procedures, and productivity standards.

• Extensive knowledge of enterprise systems and experience managing AS/400, NT, LMS, Spa Soft, MACROS, and MAC operating systems.
• Ability to oversee diverse systems including ACSC, point-of-sale, hotel management, and networking infrastructure.
• Demonstrated ability to troubleshoot, program, and assess MCRS software and hardware functionality.
• High integrity and discretion in handling confidential and classified data.
• Strong leadership, strategic thinking, and operational planning skills in a dynamic, fast-paced environment.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field required.
• Master’s degree in Business Administration (MBA), Information Systems, or a related discipline is strongly preferred.
• Minimum of 15 years of progressive experience in information technology leadership, with at least 7–10 years in an executive or senior-level IT role.
• Proven success developing and executing enterprise-wide IT strategies aligned with business objectives.
• Extensive experience overseeing infrastructure, cybersecurity, enterprise applications, and digital transformation initiatives.
• Demonstrated ability to lead cross-functional teams, manage complex projects, and implement innovative technology solutions.
• Strong financial acumen with experience managing large-scale…