Information Systems Specialist II Job Shandon California USA,IT/Tech

BASIC FUNCTION:

Under the direction of the Director of Information Technology,provide support for site technicians; administer/manage Cloud and Directory Services such as Active Directory (AD), Google Apps For Education (GAFE), Lightweight Directory Access Protocol (LDAP), etc.; and, perform complex duties related to the installation, operations, setup, maintenance and repair of computers, audio visual equipment, peripherals, software, and computer networks.

DISTINGUISHING CHARACTERISTICS:

This is an advanced journey-level class within the Information Systems series. Positions within this class are distinguished from other classes within the series by the level of advanced responsibility and training assumed, independent judgment, guidance and support of lower-level technicians, and the complexity of duties assigned. Employees at this level work independently and are required to handle, train, design, implement, and manage Directory Services, Cloud Services, Software Applications, and Networking.

REPRESENTATIVE

DUTIES:

Perform duties of Information System Specialist I with additional emphasis in Cloud Services, Google/Microsoft Online Services, staff training, and District-wide technology support.

Train and mentor new Information System staff with procedures and systems.

Train District staff in a variety of educational software applications and services, office productivity suites, etc.

Designs specialized software and settings for new computers, laptops, and tablets.

Monitors and maintains the effective integration of data between various data sources.

Support district staff on various software and data applications, hardware systems, network applications and protocol to support district-wide systems.

Support the district website and web portals.

Support network-based surveillance and security systems district wide.

Maintain, troubleshoot, automate, and administer Cloud and Directory services such as GAFE, Microsoft O365, AD, LDAP, etc.

Assist with the management and implementation methods to assure the security and integrity of privileged and sensitive data that is stored and retrieved online including student and employee data.

Perform intermediate maintenance of network, including cabling, LAN, and WAN, switches, Wireless LANs, routers, voice gateway, and firewall.

Perform advanced setup and configuration for computers, laptops, tablets, and mobile devices.

Research and implement technology automation that support efficiencies.

Perform advanced support in, cloud-based services (such as: Windows, Microsoft Office, Google, etc), student information system, and various operating systems and applications.

Consult with vendors, service providers and technical support regarding purchase of parts, status of repairs and answers to software and hardware related questions.

Attend to various sites to conduct work; prioritize and respond to emergency service calls.

Support district staff with California Public Records Requests.

Promote the Los Alamitos Unified School District’s mission, vision and priority goals.

Perform other job-related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

Advanced methods, tools and equipment used in the installation and service of hardware and software.
Proficiency with the latest versions of productivity suites, application software, tablet apps, internet browsers, email platforms, and the ability to effectively perform all essential job functions.
Windows and Macintosh computer operating systems, IOS, Android, and chrome OS, and other various operating systems and how they relate to mobile device management.
Directory services and account management.
Current computer network technology and basic industry-standard networking principles, theories and practices.
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