Software Engineer, Technical Support

Software Engineer Job Purpose

This position will be responsible for developing and maintaining all supporting components related to Salesforce. Will assist the Sr. Salesforce Engineer in all development and design of Salesforce projects.

St. Louis, MO (hybrid)

The primary responsibilities of this job include, but are not limited to:

• Collaborate with and across teams to design, develop, test, implement and support technical solutions in full-stack development tools and technologies
• Identifying options for potential solutions and assessing them for both technical and business suitability
• Producing detailed process, system and functional requirements specifications
• Demonstrating new features to Business Partners and Management
• Provide Technical support to the developers on the Salesforce team
• Subject Matter Expert for Sales Cloud and the Donations Platform

Qualifications include:

• Specialized Knowledge -
  • Working on getting Salesforce accredited in various capabilities
• Abilities –
  • Work on multiple concurrent projects with convergent deadlines
  • Communicate with both technical and non-technical individuals
  • Creating and executing SQL statements and possessing a working knowledge of relational databases
  • Proficient with Microsoft products – Excel, Word, Outlook
• Experience
  • 6+ years of Salesforce Experience
  • 6+ years working in an IT support role
  • 6+ years leading Agile Sprint teams and proficiency in JIRA tool

• Other characteristics such as personal characteristics
  • Excellent communication skills
  • Self-Motivated – ability to work with minimal supervision
  • Ability to work in a fast-paced environment

• Occasional trips into St. Louis Office

• While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards

• This position will have direct reports

Equal Opportunity

Employer:

Disabled/Veterans

Competitive Pay $86,033 - $103,239 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Saint Louis Support Center