Pre-Deployment Specialist

Overview

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for brick-and-mortar stores. Our unique partnerships with Door Dash, Grub Hub, and Uber Eats are only getting stronger, just like the many other partnerships we’ve forged across our industry.

Our team in Westlake Village is a small but growing group of driven and accountable individuals, and we are dedicated to helping our clients efficiently with a white-glove approach. Do you like to help business owners thrive? Do you want to be a part of a fast-growing company that specializes in California-based merchants? Do you enjoy working with new technology or do you excel in customer service roles?

Do you want to be a part of our next expansion?

The Pre-Deployment Specialist plays a critical role in staging, configuring, and quality-assuring all technological equipment prior to field deployment. This position supports both the technical and logistical sides of our operation to ensure smooth installations in the field.

• Configure, program, and test credit-card terminals, registers, printers, and scanners prior to deployment.
• Collaborate with internal teams and external partners to verify optimal hardware and network configuration.
• Conduct comprehensive QA checks on M1-R systems and peripherals.
• Package, label, and ship fully prepared deployment kits to field technicians.
• Identify and tag Return Merchandise Authorization (RMA) equipment as needed.
• Provide remote assistance to field technicians and Client Services regarding terminal or configuration issues.
• Support warehouse and assembly operations when required.

• Basic understanding of computer systems, Windows 10/11, and network configuration (IP, routers, switches).
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.
• Time-management and multitasking ability in fast-paced settings.
• Physical capacity to lift 35 lbs unassisted.
• Proactive, self-motivated, and eager to learn from senior technicians.

• 401(k) 6% Match
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Employee assistance program
• Happy hours
• Health savings account
• Life insurance
• Paid time off

POS
360 is a Drug-Free Workplace. We take our commitment to maintaining a drug-free workplace seriously, and therefore, all candidates will be required to undergo a drug test as a condition for employment.

POS
360 is an Equal Opportunity Employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.