Branch Manager

Clubs/X-Track School Sites (Location may change due to business needs)

The Boys & Girls Clubs of Greater San Diego (BGCGSD or Clubs) CHANGES LIVES through quality programs and guidance in a safe, affordable, and fun environment. BGCGSD’s mission is to inspire and enable youth to achieve academic success, build good character and responsible citizenship, and make healthy lifestyle choices. We have been provided a safe, fun, and positive environment at our sites with trained and dedicated professional staff.

Members are involved in age-appropriate activities based upon our three priority outcomes of Academic Success, Character Development, and Healthy Lifestyles.

The Branch Manager is responsible for the overall daily operations of the assigned branch. Directs and manages six key areas of the operations; program and service management, budget and finance, outreach and promotion, resource development, facility management, and personnel management. Daily operations include supervision of staff and volunteers; implementation and oversight of programs and activities; development of relationships with youth and families;

membership recruitment and retention; and management of program data and outcomes. Works collaboratively with the Senior Vice President on outreach plans, service committees, special events, and training. Provides leadership that ensures a safe, positive, and motivational environment for members, families, staff, and volunteers.

1. PROGRAM DEVELOPMENT AND IMPLEMENTATION

• Ensure program adheres to current safety guidelines.
• Ensure Group Leaders are properly trained and appropriately engaged with members.
• Achieve and maintain compliance with all program standards.
• Achieve and maintain practical capacity at the Club site based on organization guidelines.
• Develop and adhere to a written annual Strategic Plan that has growth goals in key areas, including metrics.
• Plan and oversee the administration of designated BGCGSD programs and activities that support Youth Development outcomes.
• Create program objectives consistent with organizational goals and mission; oversee the provision of day-to-day program activities in accordance with established standards and goals.
• Provide direction to Group Leaders to encourage members to participate in a variety of program areas/activities and provide instruction and deliver constructive feedback to develop skills in program area(s).
• Evaluate programs on a continual basis ensuring that all programs and activities implemented are in response to member needs as identified through comprehensive assessment.
• Be actively engaged in operation and club committees each year.
• Ensure that the Vision and membership data is current, accurate, and easily retrievable.
• Adhere to and comply with all BGCGSD policies and procedures.

2. OUTREACH AND PROMOTION

• Reach out to current families via phone calls and email to promote the seasonal program (Spring, Summer, Fall and Winter) and answer questions/concerns.
• Work with the Marketing department to promote open spots for the seasonal programs.
• Maintain current and active membership in a local service club and/or approved community organization.
• Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community.
• Schedule annual meetings with each principal of all public feeder schools in Club service area.
• Develop and implement an annual outreach plan that includes details of Club site promotion (include plans for attracting “other youth served” and program volunteers).
• Make a minimum of three (3) presentations annually about Club services to schools, community groups, or local civic groups.
• Organize and direct an annual community open house at Club site as well as a minimum of one (1) tour to the public.
• Establish new community partnerships annually who are involved in supporting local Branch operations in some capacity.
• Develop site-specific information, calendars, and publicized events and submit to Development for posting on the Web site and relevant social media outlets.
• Support organizational…