Director of Administration

Director of Administration at Mulholland Hills Country Club

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs.

Our Clubs offer first-class amenities, including championship golf courses, modern work spaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Located in Tarzana, within Los Angeles' San Fernando Valley, Mulholland Hills Country Club features 27 holes of championship golf originally designed by Ted Robinson, Sr. and reimagined for modern play. Three distinct nine-hole courses create one exceptional club experience, with two layouts redesigned by PGA legend Lanny Wadkins to elevate strategy, playability, and championship character—supported by a full-length driving range with true ball flight, a rarity in the Valley.

Job Summary

The Director of Administration is responsible for overseeing the administrative functions at the club, ensuring efficient and effective operations. This role may be responsible for supervising the Office Manager and Administrative Assistant, as well as developing and implementing administrative policies and procedures. Key duties include overseeing financial and administrative activities, such as budgeting, payroll, accounts payable and receivable, and ensuring compliance with club policies and standards.

The Director of Administration collaborates with the General Manager and department heads to support the club's operational goals.

Reporting Structure

• Reports to the Club Manager or General Manager

Key Responsibilities

• Review and present accounts receivable and membership data in accordance with Generally Accepted Accounting Principles ("GAAP").
• Analyze weekly, monthly, and annual financial reports according to GAAP.
• Perform self-audits of accounting and club operations twice a year, ensuring adherence to GAAP, internal audit requirements, and Sarbanes-Oxley (SOX) standards. Implement corrective actions as needed to address any issues identified during audits.
• Perform duties related to accounts receivable, including balancing and processing daily sales, posting payments, tracking cash receipts, and processing ACH and credit card payments. Oversee the initiation and communication of monthly member billing.
• Address and resolve member complaints and issues related to billing, collections, and payments in collaboration with department heads, ensuring a high level of member satisfaction.
• Review membership applications for completeness and compliance with program and legal requirements, ensuring accurate and timely processing.
• Manage scheduling and payroll close with department heads.
• Generate and distribute pay checks, ensuring accurate processing of commissions, service charges, lesson pay, and other approved pay components.
• Maintain accurate employee payroll files, including entering new hires, processing updates, and managing salary changes in Oracle. Oversee quarterly EP verification and file maintenance.
• Manage petty cash and cash bank procedures, daily close, and cash deposit activities to ensure accurate financial controls.
• Perform vendor reconciliations and maintain communication with vendors to resolve discrepancies.
• Oversee P-Card maintenance and reconciliation.
• Ensure timely payment of all periodic expenditures (i.e. leases, notes) according to GAAP, determining whether costs should be accrued, deferred, or expensed.
• Collaborate with department heads to compile and validate revenue, labor, and expense projections for weekly and quarterly forecasts.
• Assist and partner with GM/RM and department leaders to ensure accuracy of forecast assumptions, incorporating seasonality, member spend, and labor cost trends.
• Monitor monthly P&L performance, identifying variances to forecast…