Community Manager - Canoga Park, CA

Community Manager

Vintage Crossing, Canoga Park, CA USA

MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit;
Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.

When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.

We also offer:

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• A wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• A scholarship opportunity for dependents of full-time employees.
• An employee referral bonus program.
• Employee Recognition and Appreciation Events

We are seeking a Community Manager for our 161 unit Senior Community, Vintage Crossing in Canoga Park, CA. The Community Manager will report to the Regional Manager. This is a non-exempt position with a Monday through Friday work schedule; flexibility will be required to accommodate the need to work overtime and weekends. We offer a competitive salary, depending on experience ranging up to $35- $36 per hour.

The Community Manager will be required to reside at the community to meet USA Multifamily Management's legal obligation to provide on-site management personnel. A one bedroom apartment will be provided at no charge.

Essential Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Routinely provides usable solutions to work-related problems; focuses on the good in a situation, approaching tasks and projects with a positive outlook.
• Responsible for providing direct supervision to all community staff
• Thinks through problems systematically and provides insight on possible solutions.
• Reinforces all safety policies and ensures that all maintenance needs at the community are met
• Diligent and disciplined when completing a task or project
• Handles difficult situations (resident complaints, concerns, and special requests, etc...) while keeping communication positive and professional
• Confident and self-assured
• Comfortable holding subordinates accountable for their actions and leads by example to maintain goals and timelines
• Meets all financial benchmarks as outlined in the budget developed annually; ensuring that income is at or above budget expectations while maintaining occupancy as outlined in the community budget.
• Maintaining rents at the tax credit maximum and reviewing the aged receivables report regularly and collecting outstanding balances from existing residents
• Reviews the aged receivables report regularly and collects outstanding balances from existing and past residents
• Reviewing and negotiating contracted expenses as directed by the District Manager, Area Managers Regional Manager and/or Asset Preservation.
• On a monthly basis, the Manager is expected to be able to produce a report outlining all significant variances in income/expenses; and a report detailing collections effort at the property.
• Post resident rent payments, posting subsidy/housing rent payments where applicable.
• Developing and maintaining positive, professional relationships with residents, vendors and team members
• Monitoring marketing efforts and developing new strategies as needed to address both short- and long-term marketing and…