Senior Director - Buildings and Grounds

The Senior Director, Buildings & Grounds provides enterprise leadership for facilities operations supporting Human Good’s Life Plan Communities. The role establishes the strategy, standards, governance, systems, and leadership practices necessary to maintain safe, reliable, compliant, attractive, and marketable community environments.

Reporting to the designated executive leader, the Senior Director leads regional and corporate Buildings & Grounds resources and provides executive oversight of capital planning, physical-plant risk, major projects, Grand Rounds accountability, maintenance-management systems, reporting, and facilities leadership development. The role works across organizational functions to align facility investments and operating practices with resident safety, asset stewardship, financial priorities, regulatory requirements, and long-term organizational strategy.

Primary Duties & Essential Functions:

• Lead the enterprise Buildings & Grounds function for Life Plan Communities, establishing strategic priorities, operating standards, service expectations, communication practices, performance measures, and accountability across the portfolio.
• Direct, coach, develop, and evaluate regional and corporate Buildings & Grounds leaders; establish clear priorities and ensure effective support of community operations and leadership.
• Develop and oversee annual and long-range capital-planning practices, including facility-condition assessment, deferred-maintenance identification, project prioritization, spend timing, funding implications, asset-lifecycle considerations, and escalation of major physical-plant risks.
• Evaluate competing capital needs across the portfolio and provide executive recommendations that balance resident safety, compliance, infrastructure condition, operational continuity, marketability, financial capacity, and organizational strategy.
• Provide executive oversight of major construction, renovation, infrastructure, and equipment-replacement projects, including governance, scope, budgets, schedules, vendor practices, reporting, risk escalation, and closeout expectations.
• Establish consistent practices for bidding, contractor qualification, project documentation, change control, cost reporting, contract coordination, insurance verification, quality review, and project completion in partnership with Finance, Procurement, Legal, and Operations.
• Lead the Grand Rounds facility-review process, including standards, schedules, reporting, action planning, completion requirements, sign-off, escalation of unresolved findings, and portfolio-level analysis of recurring issues.
• Establish and monitor expectations for computerized maintenance-management systems, preventive-maintenance programs, asset information, project dashboards, capital data, open-project reporting, and executive-level facilities reporting.
• Review facilities and capital data to identify systemic risks, emerging trends, performance gaps, aging infrastructure, resource needs, and opportunities for enterprise improvement.
• Establish facilities-related frameworks for emergency preparedness, utility resilience, business continuity, severe-weather response, disaster recovery, and escalation of significant life-safety or operational events.
• Advance energy-management, sustainability, resource-conservation, and lifecycle-cost practices that improve reliability, support responsible asset stewardship, and reduce long-term operating risk.
• Establish or maintain facilities standards, playbooks, procedures, templates, and technical guidance that support regulatory readiness, safety, consistent execution, and effective community operations.
• Partner with Operations, Finance, Procurement, Legal, Risk and Safety, Information Technology, Sales and Marketing, Experience, Development, and community leaders to resolve complex facilities issues and advance organizational priorities.
• Provide executive leadership with clear recommendations, risk assessments, capital projections, project updates, decision alternatives, and other information necessary for informed business decisions.
• Develop Buildings & Grounds leadership capability through onboarding, mentoring, training, succession planning, functional meetings, shared practices, and continuous-improvement initiatives.
• Monitor the effectiveness of regional support and enterprise facilities programs; adjust priorities, resources, operating structures, and performance expectations as organizational needs change.
• Maintain current knowledge of facilities-management practices, construction and project governance, building technologies, health care facility requirements, sustainability, risk management, and regulatory developments.

Decision Authority & Scope

• Serves as the senior functional leader for Buildings & Grounds operations across Human Good Life Plan Communities.
• Directly supervises assigned regional and corporate Buildings & Grounds leaders and establishes priorities, performance expectations, work assignments, development…