Dedicated Transportation - Regional Operations Manager

Regional Operations Manager

Join TCI as a Regional Operations Manager! Annual Base Salary starting at $95,000 + Incentives. This role is located in Modesto, CA. Comprehensive Benefits | Paid Time Off | Family-Owned Company

Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI, you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability.

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
• Own the operational and financial performance (P&L) of your assigned region.
• Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
• Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
• Identify operational challenges, develop action plans, and improve underperforming locations.
• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
• Reduce operating costs through effective labor management, fuel optimization, and process improvements.
• Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
• Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
• Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
• Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
• Travel throughout your assigned region (up to 50%) to support operations and customers.

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
• Proven experience managing multiple locations, departments, or operational teams.
• Strong financial acumen with P&L management and budget oversight experience.
• Knowledge of DOT, FMCSA, and transportation safety regulations.
• Demonstrated ability to improve operational performance through data-driven decision making.
• Excellent leadership, coaching, and team development skills.
• Strong customer relationship management and communication abilities.
• High proficiency with Microsoft Office 365 and transportation management systems.
• Ability to prioritize, solve problems, and thrive in a fast-paced environment.
• Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

• Competitive base salary plus performance incentives
• Comprehensive medical, dental, and vision benefits
• Paid Time Off and paid holidays
• Travel reimbursement
• Family-owned company with 45+ years of transportation excellence
• Career growth opportunities with a company that promotes from within
• Collaborative leadership team focused on innovation and continuous improvement
• A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
• The opportunity to make a meaningful impact on our employees, customers, and business every day

TCI is a family-owned transportation company that has been serving customers since 1978. We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.

Apply today and become part of the TCI family! #INDAAHP