Director of Operations

Director of Operations

Chadwick School is accepting applications for a newly created position entitled Director of Operations (DOO). The DOO is an administrative leader responsible for the strategic oversight, coordination, and continuous improvement of essential non-academic operational functions that support the mission, safety, and daily life of the school community. Serving approximately 850 students and 200 employees across a 45-acre campus, including 21 faculty/staff residential housing units, the Director helps ensure that operational services are safe, efficient, compliant, responsive, and aligned with the school's educational priorities and institutional values.

The Director of Operations reports directly to the Chief Financial Officer/Chief Operating Officer (CFO/COO) and serves as a member of the school's senior administrative leadership team. The DOO will collaborate with the Business Office, facilities department, department directors, staff, academic leaders, families, consultants, regulatory agencies, vendors, and community stakeholders to maintain a safe and thriving learning environment and to support the school's strategic priorities.

This position is designed as a strategic operational leadership role with increasing responsibility over time. Working in close partnership with the CFO/COO, the Director of Operations will assume progressively broader leadership responsibilities across the school's operational functions as part of the school's long-term leadership succession strategy.

Campus Safety and Security

• Provide strategic leadership and oversight of all campus safety and security operations
• Review, implement, and regularly evaluate comprehensive safety, emergency preparedness, and crisis response plans, and will revise as needed
• Coordinate emergency drills, tabletop exercises, and incident response procedures.
• Ensure compliance with all applicable federal, state, and local regulations related to campus safety and emergency management
• Serve as a member of the school's emergency response and crisis management teams.
• Oversee security personnel, visitor management systems, access control systems, and campus surveillance technologies
• Oversee emergency communications systems and protocols, including mass notification platforms and emergency messaging procedures
• Partner with school leadership to promote a culture of safety, preparedness, and situational awareness throughout the community.

Environmental Health and Safety (EHS)

• Provide support for the school's environmental health and safety programs and regulatory compliance efforts
• Coordinate compliance activities related to workplace safety requirements and applicable environmental regulations
• Partner with Facilities, Human Resources, Health and Academic Departments to identify, assess, and mitigate environmental and occupational risks
• Support safety training initiatives and maintain appropriate documentation and reporting processes
• Monitor evolving regulatory requirements and recommend operational improvements to maintain compliance and reduce risk exposure

Mail Services

• Direct Liaison with representatives from USPS, Fed Ex, Amazon, and other services
• Oversee campus mail operations, package management, and distribution systems, revising as needed in conjunction with Facilities and other departments
• Ensure efficient processing and delivery of internal and external mail, parcels, and special deliveries
• Develop procedures to support increasing package volumes associated with residential housing and campus operations

Food Services

• Direct Liaison with onsite school dining service representatives
• Partner with CFO/COO to oversee school dining services and relationships with food service providers
• Monitor operational performance, food quality, customer service, and regulatory compliance in close partnership with dining service representative, facilities department and school leadership
• Partner with dining provider to support student wellness initiatives, dietary accommodations, sustainability goals, and community events.
• Review and manage service contracts, budgets, and operational metrics in partnership with the CFO/COO

Logistics and Campus Operations Support

• Collaborate with the Facilities Director to help coordinate major operational logistics for school events, ceremonies, summer and community programs, and special initiatives
• Develop systems and procedures that improve operational efficiency and service delivery
• Collaborate with facilities, advancement and…