Donor Relations Manager

At True Care, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare.  Joining us is just a click away.  Health inside. Welcome in.

Your Role & Impact

The Donor Relations Manager (DRM) works under the direction of the Public Information and Philanthropy Officer and is responsible for supporting fundraising efforts and fostering meaningful connections with True Care’s donor community. The DRM plays a key role in expanding True Care’s donor base by spearheading internal and external donor campaigns. The Donor Relations Manager manages initiatives through various marketing and communication strategies and donor database systems.

The DRM collaborates closely with other departments, as well as outside agencies.

The Donor Relations Manager (DRM) works under the direction of the Public Information and Philanthropy Officer and is responsible for supporting fundraising efforts and fostering meaningful connections with True Care’s donor community. The DRM plays a key role in expanding True Care’s donor base by spearheading internal and external donor campaigns. The Donor Relations Manager manages initiatives through various marketing and communication strategies and donor database systems.

The DRM collaborates closely with other departments, as well as outside agencies.

• Develops, cultivates, and consistently maintains strong relationships with current donors, ensuring continued engagement and support. Researches potential donors, foundations, and development opportunities.
• Oversees the creation and development of compelling content aimed at current and prospective donors, content will be developed using various mediums including, but not limited to, written materials, digital newsletters, visual assets, videos, social media content, website copy, and donor-focused communication. Collaborates with PIPO to analyze insights to refine and optimize content strategies.
• Devises and executes internal and external fundraising campaigns, events, and initiatives to maximize donation opportunities. Stays updated with new and innovative fundraising trends and best practices for potential implementation into True Care strategies.
• Ensures donor brand standards are maintained both internally and externally. Collaborates with Mar Com department to create new social media channels to enhance donor engagement and support departmental initiatives.
• Plans and oversees engagement events aimed at celebrating current donor base and increasing unique support and awareness of True Care’s mission.
• Maintains accurate donor records, ensuring data accuracy for effective tracing and long-term communication. Tracks gifts and fulfills reporting requirements to identified stakeholders. Identifies and recommends new donor software to expand reach and maintain department goals and objectives.
• Works collaboratively with PIPO to develop and implement donor recognition strategies, including acknowledgment programs, donor appreciation events, and personalized communication strategies.
• Develops campaigns to facilitate strategic partnerships with potential corporate sponsors, foundations, and community partners.

What We’re Looking For

• Bachelor’s degree in Communications, Marketing, Business Administration or relevant area.
• 5 or more years of experience in fundraising.
• Experience in managing databases and fundraising software.
• Working knowledge of social media marketing, corporate communication, and copywriting.
• Proven track record of planning successful fundraising events and strategies.
• Excellent communication and interpersonal skills.
• Availability to travel and/or work occasionally outside of normal shifts (e.g., 8am to 5pm)

Why Join…