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Service Desk & IT Systems Analyst — Tier 2
Job in
California, St. Mary's County, Maryland, 20619, USA
Listed on 2026-06-26
Listing for:
Concept Plus
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Concept Plus is hiring a Service Desk Systems Analyst in California, MD, to provide both Tier 1.5 and Tier 2 technical support. The role involves assisting users through various channels, troubleshooting diverse hardware and software issues, and ensuring user satisfaction.
The ideal candidate will possess an Associate degree in Computer Science or a related field, along with three years of relevant experience. Additional certifications like CompTIA A+ are preferred. This position offers competitive pay and comprehensive benefits.
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