Vice President - Strategic Accounts, Los Angeles​/Hawaii

Position Summary

The Vice President - Strategic Accounts builds, expands, and sustains system-level partnerships across surgery, pathology, and oncology, owning executive relationships within complex health systems, academic centers, and large group practices. Drives enterprise-wide adoption of Caris molecular diagnostics and precision oncology solutions.

• Own and manage executive-level relationships (CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, health system administrators).
• Develop and maintain enterprise account strategies across surgical workflows, pathology operations, and oncology care delivery.
• Identify opportunities to integrate Caris molecular profiling and precision oncology into clinical pathways and system protocols.
• Lead Quarterly Business Reviews (QBRs) on performance, utilization trends, outcomes, and growth initiatives.
• Analyze account/regional data to identify growth opportunities, adoption barriers, and productivity gaps.
• Partner with Regional Business Directors to align enterprise priorities with regional planning and execution.
• Provide indirect leadership/mentorship to Oncology Account Executives and Oncology Case Managers.
• Serve as primary project owner for strategic initiatives (account onboarding, program launches, workflow optimization, EMR integrations, service improvements).
• Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.
• Define project scope/timelines/deliverables/success metrics; track progress using CRM and project management tools.
• Support new business development and account expansion (deal strategy and value positioning).
• Act as senior escalation point for strategic accounts.

• Bachelor's degree in life sciences, business, or related field.
• 5-7 years in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
• Strong understanding of molecular diagnostics, NGS, oncology workflows, and pathology/lab operations.
• Track record driving growth in complex matrixed environments.
• Ability to influence without authority and lead cross-functionally.
• Proficiency with CRM (e.g., Salesforce), reporting tools, and Microsoft Office.

• MBA or advanced degree; formal project management training or PMP.
• Experience with enterprise/health-system partnerships and relationships in academic medical centers.

• Medical, dental, vision; HSA/FSA; paid time off; 401k match; LTD/STD;
  Employee Assistance Program;
  Pet Insurance;
  Legal Assistance;
  Tuition Assistance.