Animal Services Supervisor - Jurupa Valley

Animal Services Supervisor

The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies. This recruitment will remain open until vacancies are filled. The Riverside County Department of Animal Services has multiple Animal Services Supervisor opportunities at the Riverside County (West) Animal Shelter, located in Jurupa Valley. The Animal Services Supervisor will provide oversight to the Animal Care Team, which consists of 10-12 employees.

The incumbent must be able to thrive in a fast-paced environment with ever changing priorities and staffing levels. The Animal Services Supervisor will plan from basic to complex needs of the animals and community members. For animals, intake found/relinquished, feeding, inventory, shelter care including exercise yards, adoptions and, if necessary, the ability to assist medical teams with humane euthanasia. For community members, answering calls, in-person/social media inquiries, e-mails and de-escalation during crisis/emergency situations.

Competitive candidates will have extensive job-related animal husbandry lead or supervisory experience. Chameleon Software or other integrated Shelter Case Management Systems is also highly desired but not required. If you have a job-related experience in a public or non-profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility) and strive to serve your community take a moment to review the Examples of Essential Duties and consider applying today!

This position will be scheduled to work a 9/80 schedule. The hours may vary, based on business need and candidates may be scheduled to work weekends, holidays, and special events or emergencies.

Meet the Team! The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.

• Plan, schedule, assign, train, and supervise the activities of the animal care staff including the care of animals, breed recognition, disease control, prosecution of violations of animal control ordinances and laws, and the impounding, releasing, sale, and/or destruction of stray or dangerous animals within a particular geographical area or program function; may act as the Animal Services Chief in the event of his or her absence.

• Oversee the administration and clerical work of an assigned department unit including, but not limited to, customer service, veterinary services, call-centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care, and licensing.

• May on occasion repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests.

• May conduct inventory check of animals to ensure all animals are accounted for; may check inventory of supplies in warehouse; prepare food and supply orders for department operations; organize supplies.

• Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers, and release information into database.

• Answer customer complaints and provide conflict resolution management.

• Oversee the processing of adoptions, euthanasia requests and intend to comply reports.

• May handle cash payments for animal services fees; balance and count cash at the close of business.

• May conduct audits on reconciliations, microchip transactions and licensing transactions.

• May direct the operation of an animal shelter including feeding, kenneling and the general handling of animals, marketing efforts to encourage redemptions and adoptions of animals, and interviewing and selecting new employees.

• Plan and participate in departmental training programs for assigned staff; conduct courses and…